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Dispatcher

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Burnaby, Canada Mitte Health Full time

**Job Summary**

**Responsibilities**
- Manage daily dispatch operations, ensuring efficient routing and scheduling of freight deliveries.
- Utilize transportation management systems to track shipments and monitor delivery statuses.
- Communicate effectively with drivers and clients to resolve any issues that may arise during transit.
- Perform data entry tasks related to shipping and receiving documentation accurately and promptly.
- Analyze shipping data to identify trends, inefficiencies, and opportunities for improvement in the supply chain process.
- Maintain organized records of all dispatch activities, including freight invoices and delivery confirmations. Ensure invoices are sent out in a timely manner to clients.
- Provide exceptional phone etiquette while handling multi-line phone systems to address inquiries from clients and drivers.
- Arrange driver shift schedule to ensure all areas are covered
- Other duties assigned by management as needed

**Requirements**:

- Extensive knowledge of the Lower Mainland's geography is required.
- Knowledge of basic computer programs and aptitude to learn new software systems (ie Microsoft excel)
- Strong analysis skills with the ability to interpret data effectively.
- Excellent communication skills, both verbal and written, with a focus on customer service.
- Familiarity with shipping & receiving processes is advantageous.
- Ability to work in a fast-paced environment while managing multiple priorities effectively. Join our team as a Dispatcher where your organizational skills and attention to detail will contribute significantly to our logistics operations

Employment Type: Independent contractor (Part time)
Shifts Schedule: Mon - Fri 10:00am to 2:00pm, Weekend as needed
Type: Hybrid (in-person/remote)

Location: Lower Mainland

**Job Types**: Part-time, Casual

Pay: From $22.50 per hour

Work Location: Hybrid remote in Burnaby, BC