Help Desk

3 days ago

West Vancouver, Canada Aboriginal Computer Solutions Ltd. Full time

**Help Desk / Bench Technician / Project Assistant**

Are you looking to work for a company that offers an environment that allows you to have an impact on your future, a sense of ownership and to be able to see your own accomplishments?

Do you enjoy working in a team environment?

Would you like to work in a challenging and dynamically changing industry?

If so, we may be looking for you.

We are looking for an experienced, energetic people person that can provide our customers with exceptional support experience.

Your responsibilities would include providing tier one help desk services, hardware and software configuration and trouble shooting.
- The Desktop Support Specialist is responsible for ensuring that customer needs are satisfied by providing low to high end technical hardware and software support at the desktop, laptop, printer, network, and OS level.
- The Desktop Support Specialist is responsible for the overall activity at a client site that involves support services.
- The Specialist is responsible for delivering support using industry best practices.
- The specialist is responsible for identifying sales opportunities and implementation of the opportunity.
- Must have valid drivers license and have access to a vehicle on a daily basis.
- Opportunity to assist in the management of client servers.

We offer all eligible employees a comprehensive benefits package including:

- Competitive pay
- Employee discounts
- Company Medical Plan
- Opportunity for growth and development

Minimum requirements.
- Must be Fluent in English
- Great communication skills
- Outstanding problem-solving ability
- 2 years’ experience
- CompTIA A+ certification, required
- CompTIA Network + certification, an asset
- CompTIA Server + certification, required
- Current BC Driver’s License
- Must be willing to work on customer sites.

**Job Type**: Fixed term contract
Contract length: 6 months

**Salary**: $19.00-$25.00 per hour

Schedule:

- Monday to Friday

Ability to commute/relocate:

- West Vancouver, BC V7T 1A2: reliably commute or plan to relocate before starting work (required)

**Experience**:

- IT support: 2 years (required)

Licence/Certification:

- CompTIA A+ (required)

Work Location: In person

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