Administrator, Training

6 days ago


Richmond, Canada Paladin Airport Security Services Full time

Administrator, Training & Onboarding

Reporting to the Training and Development Manager, the** Administrator, Training and Onboarding** is the central point of contact for the Training department. This role will assume responsibility for training and training records compliance in line with client expectations. The Administrator, Training & Onboarding will also be responsible for planning and coordinating training, allocating training resources as required, assisting with the development of training programs as required, providing administrative support, and acting as a liaison between CATSA and the Aviation division.

**Responsibilities**
- Collaborate with Scheduling Coordinators to schedule training sessions and activities using Paladin's Employee Resource Planning (ERP) software
- Coordinate with Scheduling Coordinators to input training schedules into Paladin's ERP software.
- Program Compliance Codes into the ERP for individuals completing training, ensuring accurate and up-to-date records.
- Responsible for Administrative tracking of all Internal and External Training as well as database Management
- Assign Compliance Codes to Employee Master Files in WinTEAM, specifying training duration and recertification requirements.
- Collaborate with Paladin's Scheduling Division to plan future RLP and One-Hour Non-Screening Time for Screening Personnel.
- Work with Operations to release Screening Personnel at optimal times for training during low passenger volume periods.
- Work closely with Paladin's Trainers and Screening Contractor Training Representatives (SCTR) to oversee training sessions.
- Program training and certification durations in WinTEAM to determine when recertification is required according
- to the Recurrent Learning Program. Receive, track, and create Performance Events Report (PER) files; Tracking and verifying all hours related to the PER; Send the PERs for closure
- Schedule and coordinate all CATSA/PASS Training for the Pacific Region (including travel, hotel and Per Diem requests)
- Grade all training activities for YVR and maintain data integrity in LMS including RAIC expiry, CATSA medicals, Creating new LMS profiles
- Track all leaves over 30 days for Screening Officers and send activation and inactivation requests to CATSA, coordinate with internal departments to facilitate the return of Screening Officers from leave
- Develop new tracking programs/processes as required for all training initiatives
- Collect data and create graphs and/or pivot tables to provide meaningful reports to the Training and Performance Manager
- Track and monitor all training including but not limited to SOF, CATSA+, and PERs to ensure timely completion within the given timeline, and send extension requests to the Manager as required
- Maintaining all Payroll, Health and Safety, On-boarding and Capacity processes
- Ad hoc duties or projects as assigned by the Training & Development Manager

**Requirements**:

- Post secondary education in Adult Learning, Communications, Business Management, Human Resources or related field
- Minimum of 1-2 years of administration experience, training and development would be an asset.
- Proficiency in Microsoft Office
- Excellent written, verbal and communication skills
- Demonstrated experience in adult learning and training delivery
- Ability to work with others in a team environment and independently
- Strong attention to detail and quality with the ability to meet competing deadlines
- Flexible to work within a 24/7 operation in which schedules could change as per training requirements and operation
- Ability to acquire Transportation Security Clearance (TSC)
- Fluency in French would be considered an asset
- Aviation-related experience including working with various stakeholders within the aviation industry
- Experience with Online Learning Management Systems (LMS)

**Salary: $55,000**

**This position is fully based at Vancouver International Airport (YVR).**

**#PASS2B



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