Administrator, Training

Administrator, Training & Onboarding Paladin Airport Security Services Ltd. ("PASS") provides effective and efficient screening services to ensure the safety and security of air travelers in Canada. As a Canadian-owned company, we are committed to providing friendly, respectful, and accessible services in both official languages. Reporting to the Training and Development Manager, the** Administrator, Training and Onboarding** is the central point of contact for the Training department. This role will assume responsibility for training and training records compliance in line with client expectations. The Administrator, Training & Onboarding will also be responsible for planning and coordinating training, allocating training resources as required, assisting with the development of training programs as required, providing administrative support, and acting as a liaison between CATSA and the Aviation division. **Responsibilities** - Collaborate with Scheduling Coordinators to schedule training sessions and activities using Paladin's Employee Resource Planning (ERP) software - Coordinate with Scheduling Coordinators to input training schedules into Paladin's ERP software. - Program Compliance Codes into the ERP for individuals completing training, ensuring accurate and up-to-date records. - Responsible for Administrative tracking of all Internal and External Training as well as database Management - Assign Compliance Codes to Employee Master Files in WinTEAM, specifying training duration and recertification requirements. - Collaborate with Paladin's Scheduling Division to plan future RLP and One-Hour Non-Screening Time for Screening Personnel. - Work with Operations to release Screening Personnel at optimal times for training during low passenger volume periods. - Work closely with Paladin's Trainers and Screening Contractor Training Representatives (SCTR) to oversee training sessions. - Program training and certification durations in WinTEAM to determine when recertification is required according - to the Recurrent Learning Program. Receive, track, and create Performance Events Report (PER) files; Tracking and verifying all hours related to the PER; Send the PERs for closure - Schedule and coordinate all CATSA/PASS Training for the Pacific Region (including travel, hotel and Per Diem requests) - Grade all training activities for YVR and maintain data integrity in LMS including RAIC expiry, CATSA medicals, Creating new LMS profiles - Track all leaves over 30 days for Screening Officers and send activation and inactivation requests to CATSA, coordinate with internal departments to facilitate the return of Screening Officers from leave - Develop new tracking programs/processes as required for all training initiatives - Collect data and create graphs and/or pivot tables to provide meaningful reports to the Training and Performance Manager - Track and monitor all training including but not limited to SOF, CATSA+, and PERs to ensure timely completion within the given timeline, and send extension requests to the Manager as required - Maintaining all Payroll, Health and Safety, On-boarding and Capacity processes - Ad hoc duties or projects as assigned by the Training & Development Manager **Requirements**: - Post secondary education in Adult Learning, Communications, Business Management, Human Resources or related field - Minimum of 1-2 years of administration experience, training and development would be an asset. - Proficiency in Microsoft Office - Excellent written, verbal and communication skills - Demonstrated experience in adult learning and training delivery - Ability to work with others in a team environment and independently - Strong attention to detail and quality with the ability to meet competing deadlines - Flexible to work within a 24/7 operation in which schedules could change as per training requirements and operation - Ability to acquire Transportation Security Clearance (TSC) - Fluency in French would be considered an asset - Aviation-related experience including working with various stakeholders within the aviation industry - Experience with Online Learning Management Systems (LMS) **Salary: $55,000** **This position is fully based at Vancouver International Airport (YVR).