Administrative Assistant

2 weeks ago

Whitehorse, Canada Friends of Mt. Sima Society Full time

ADMINISTRATIVE ASSISTANT**Friends of Mt. Sima Society**
- Whitehorse, YT
- Full Time- Compensation: $24 HourlyAdministration And Clerical

**Duration**
- Permanent**About Us**:
One of Yukon’s most liked ski resorts, Mount Sima is looking to hire an Administrative Assistant at our location. Our goal is to provide exceptional, safe, downhill experiences to Yukoners, and work in partnership to contribute to the good life in the Yukon.

SIMA’s staff are individuals who thrive in the outdoors, love the mountains, and are passionate about what they do. We are looking for people who share this passion as part of an exciting career in the ski and tourism industry.

**Main Job Tasks and Responsibilities**:

- Provide exceptional customer service to guests over the phone and in person by being courteous and professional at all times
- Ensure customer complaints are tended to with a sense of urgency to achieve full satisfaction.
- Complete telephone registrations for Mt. Sima guests
- Resolve work related problems, requisition or order materials, equipment and supplies.
- Maintaining and keeping customer records up to date in the online CRM system
- Preparing and sending out correspondences to customers about membership reminders, loyalty programs etc.
- Taking customer feedback and present it to the management to promote perpetual improvement of the facility and its operations
- Identify opportunities for process and office management improvements, and design and implement new systems
- Manage office budget
- Accept and track deliveries
- Control of petty cash and reconciliation
- Taking meeting minutes during board/management meetings
- Provide other administrative support as necessary, including scheduling group meetings, maintaining calendars etc
- Other administrative duties as required

**Education**:

- Completion of High School or equivalent experience

**Experience**
- Experience is an asset
- Experience in office administration would be preferred

**Additional Information**

**Computer and technology knowledge**
- Google Docs
- MS Excel
- MS Outlook
- MS PowerPoint
- MS Windows
- MS Word
- MS Office

**Work conditions and physical capabilities**
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Large workload

**Personal suitability**
- Ability to multitask
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Team player
- Accurate
- Client focus
- Reliability

**Salary**:
$24 per hour

**Benefits**

Health benefits
- Health care plan

**To Apply**:
Do you have the skill set we seek? If so, we would love to hear from you

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