Service Advisor

13 hours ago

Truro, Canada Hollis Ford Full time

Would you like to be recognized as a professional service advisor representing the country’s leading automotive manufacturer? If so, we would like to talk to you.

Our service team earn an excellent income and enjoy the benefits of working with a successful and progressive dealership. If you are currently a professional in automotive service, we’d like to talk to you. Previous service advisor experience is an asset. If you are looking to make the next step, this is a great opportunity

Those without experience are encouraged to apply. You must like dealing with people, have strong interpersonal skills, computer/typing and organizational skills a must. We offer industry-leading software, process training, seasoned staff and management in a growing environment.

**Qualifications**
- High school diploma or equivalent
- Proven ability to provide an exceptional customer experience
- Ability to set and achieve targeted goals
- Demonstrated communication, consultative, interpersonal and organizational skills
- The willingness to follow up with customers
- Experience and desire to work with technology
- Valid in-province driver’s license and an acceptable, safe driving record
- Accredited training in service advisor skills, customer satisfaction and quality control
- Automotive service advisor experience
- Ability to concentrate and accomplish tasks despite interruptions
- Ability to perform a variety of tasks simultaneously
- Must be willing to submit to a background check

**Responsibilities**
- In this position, you’ll be able to get out from behind the desk and play an active role in the service lane
- Hollis Ford will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language - and suggest up-sell opportunities to keep the customer’s vehicle safe
- Set, confirm and prepare for appointments with customers so they can have a great service experience
- Meet or exceed targeted sales goals & the targeted customer satisfaction index
- Greet customers in a friendly manner when they arrive
- Determine vehicle needs based on customer
- Information and a vehicle walk-around, inspections and test drives
- Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle
- Produce repair orders for customers, including cost and time estimates, with full transparency
- Communicate frequently with technicians and parts associates to ensure timely completion of work
- Follow up with customers on the status of their vehicle, based on how the customer wants to be informed
- Follow up with customers to ensure satisfaction
- Gain superior product knowledge to effectively help customers
- Increase customer satisfaction by building customer relations
- Provide an exceptional customer experience to drive loyalty

**Benefits**
- Health, life, disability insurance
- Employee purchase program

Schedule:

- Monday to Friday

Work Location: In person

  • Service Advisor

    5 days ago

    Truro, Canada Mackay's Truck & Trailer Center Ltd. Full time

    **Service Advisor** Mackay's Truck & Trailer Center Ltd. - Truro, NS B2N 1B1 **Job description** Position: Service Advisor MacKay’s Truck and Trailer Center Limited, Truro Location MacKay’s Truck & Trailer Center is a well-established family-owned business with over 40 years experience operating a full-line Volvo, Mack, and Hino Truck dealership,...

  • Service Advisor

    2 weeks ago

    Truro, Canada Mackay's Truck & Trailer Center Ltd. Full time

    **Service Advisor** Mackay's Truck & Trailer Center Ltd. - Truro, NS B2N 1B1 **Job description** Position: Service Advisor MacKay’s Truck and Trailer Center Limited, Truro Location MacKay’s Truck & Trailer Center is a well-established family-owned business with over 40 years experience operating a full-line Volvo, Mack, and Hino Truck dealership,...

  • Service Advisor

    13 hours ago

    Truro, Canada Go Powersports Limited Full time

    Go Powersports Ltd. is growing and requires a personable and motivated **SERVICE ADVISOR** for their Collingwood Corner Location ! As a **SERVICE ADVISOR **for Go Powersports Limited, you will be responsible for managing the service & maintenance of new & used customer units, while delivering superior customer service **Service Advisor Duties &...

  • Service Advisor

    2 weeks ago

    Truro, Canada Vantage Motors Full time

    **Vantage Motors has an immediate requirement for a Service Advisor to join our team in Truro, NS!** As an employee of Steele Auto Group, we always put you first. You can expect competitive compensation packages with flexible health and dental plans to match your needs. Our Employee and Family Assistance program offers a portfolio of healthcare services to...

  • Service Advisor

    5 days ago

    Truro, Canada Blaikies Dodge Chrysler Full time

    **Service Advisor Needed at MotorHub Automotive Group**: MotorHub Automotive Group is looking for a great relationship builder, with solid customer service experience, that is also up for the challenge of finding a new level of automotive service experience for our customers! MotorHub Automotive Group is a group of automotive dealerships in Nova Scotia...

  • Service Advisor

    2 weeks ago

    Truro, Canada Mackay's Truck & Trailer Center Ltd. Full time

    Service Advisor Mackay's Truck & Trailer Center Ltd. - Truro, NS B2N 1B1 Job description Position: Service Advisor MacKay’s Truck and Trailer Center Limited, Truro Location MacKay’s Truck & Trailer Center is a well-established family-owned business with over 40 years experience operating a full-line Volvo, Mack, and Hino Truck dealership, with...

  • Service Video Advisor

    1 week ago

    Truro, Canada Vantage VW Full time

    Steele Auto Group is committed to providing the Best Customer Buying Experience and to solidify ourselves as the “Destination of Choice for Everything Auto” for employees and customers alike. **Vantage VW is seeking a Service Video Advisor to join our team!** As an employee of Steele Auto Group, we always put you first. You can expect competitive...

  • Service Advisor

    2 weeks ago

    Truro, Canada Copia HR Professional Services Limited Full time

    Overview: We are seeking a Service Advisor to join our team. As a Service Advisor, you will be the liaison between our customers and service technicians, ensuring an exceptional customer service experience. **Responsibilities**: - Greet customers and assist them with their service needs - Listen to customers' concerns and accurately document issues -...

  • Automotive Service Advisor

    2 days ago

    Truro, Canada Pye Chevrolet Buick GMC Limited Full time

    We are looking an experienced **Service Advisor** to join our dealership team. Role Responsibilities: - Welcome customers warmly and establish trust as the friendly face of our service department. - Actively listen and show empathy towards customers' needs, concerns, and goals, while accurately documenting them - Foster transparent and proactive...

  • Client Service Advisor

    5 days ago

    Truro, Canada Group HCIB Full time

    The Client Service Advisor is responsible for providing outstanding customer service to clients in matters of both business to business and business to consumer operations. This position will provide clients general information regarding complex questions related to their accounts, policies and available services via telephone, zoom and other forms of both...