Client Service Advisor

4 days ago

Truro, Canada Group HCIB Full time

The Client Service Advisor is responsible for providing outstanding customer service to clients in matters of both business to business and business to consumer operations. This position will provide clients general information regarding complex questions related to their accounts, policies and available services via telephone, zoom and other forms of both verbal and written communication.

**Your responsibilities include**:

- Build and maintain relationships with clients
- Develop attractive recruitment programs
- Conduct regular one-on-one and team meetings
- Identify and implement techniques to improve employee motivation and engagement.
- Coach a team of Representatives

**The minimum requirements for this job are**:

- High School Diploma/GED (An undergraduate degree is preferred)
- Minimum of 1 year experience working customer service/related field
- Winning attitude, ability to work independently
- Reliable communication and time management skills
- Available to travel(optional)

**Why work here?**
- Weekly Advances and Bonuses
- Hybrid office with remote flexibility
- 65k plus first year average income
- Residual Income
- Exceptional commission rates
- Trip Incentives and other benefits
- Full Training

**Salary**: $63,995.00-$74,151.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- On-site gym
- On-site parking
- Paid time off
- Store discount
- Tuition reimbursement
- Vision care

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay
- Retention bonus
- Signing bonus

Ability to commute/relocate:

- Truro, NS: reliably commute or plan to relocate before starting work (preferred)

Work Location: One location

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