Assistant Service Advisor

21 hours ago

Thunder Bay, Canada Dominion Motors Full time

**
**Are you passionate about delivering exceptional automotive service experiences? We are seeking a dynamic and energetic Assistant Service Advisor to join our team In this vital role, you will be the greeter for customers seeking vehicle maintenance and repairs, ensuring their needs are understood and met with enthusiasm. Your proactive approach will help drive customer satisfaction, foster loyalty, and support our dealership’s success. If you thrive in a fast-paced environment, possess excellent communication skills, and have a strong automotive background, this is the perfect opportunity to accelerate your career in automotive service Shuttle driving will be a big part of this job, and this is an entry level position for training to become a Service Advisor.

- Greet customers warmly and professionally, establishing a positive rapport from the moment they arrive.
- Prepare vehicles coming into the service department for maintenance or repairs.
- Park vehicles waiting to go into the shop.
- Drive customers to destinations within the city limits.
- Visit Service Ontario to register new and used vehicles.
- Learn the operating requirements of our DMS system for scheduling service, status of repairs, status of ordered parts.
- Occasionally handle cash transactions accurately and process payments securely.
- Promote additional services such as vehicle inspections or preventive maintenance to enhance customer satisfaction and dealership revenue.
- Assist service advisors and management with tasks.
- Foster a welcoming environment that encourages repeat business by delivering outstanding customer service at every touchpoint.

- Experience as a Service Advisor or in auto service management within a dealership environment is a strong asset.
- Knowledge of the city streets and routes.
- Ability to perform light housekeeping.
- Excellent communication skills with a customer-focused attitude; able to explain technical information clearly.
- Light lifting, but the job is physical.
- Valid driver’s license with a clean driving record; dealership experience is highly desirable.
- Strong organizational skills with attention to detail; ability to handle cash transactions responsibly. Join us if you’re eager to make a difference in the automotive industry by providing top-tier service that keeps customers coming back We value energetic professionals who are motivated to grow their careers while helping our customers keep their vehicles in peak condition through expert advice and exceptional care.

Pay: $18.00-$22.00 per hour

Expected hours: 35 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

Licence/Certification:

- Drivers License (required)

Work Location: In person

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