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Assistant Manager

2 weeks ago


Hamilton, Canada Sapporo Japanese Restaurant Full time

**Job Summary**:
Key Responsibilities:

- Assist in managing daily restaurant operations to ensure smooth and efficient performance.
- Deliver exceptional customer service by addressing customer inquiries, resolving issues, and fostering a welcoming and friendly environment.
- Support the Store Manager in hiring, training, and mentoring team members to enhance their skills and job performance.
- Help implement marketing and promotional strategies to increase sales and achieve budgetary goals.
- Perform administrative tasks, including staff scheduling, payroll management, and preparing sales and performance reports.
- Ensure compliance with company policies, safety regulations, and health standards.
- Work collaboratively with the management team to identify and implement strategies to improve customer satisfaction and overall restaurant performance.

Qualifications:

- Proven experience in restaurant or hospitality management is highly preferred.
- Strong organizational and multitasking skills, with the ability to thrive in a fast-paced environment.
- Exceptional verbal and written communication skills, with the ability to engage effectively with both customers and team members.
- Demonstrated leadership abilities, including team development, motivation, and conflict resolution.
- A passion for delivering outstanding customer service and a commitment to operational excellence.

Why Join Us?

Pay: $17.50-$25.00 per hour

Expected hours: 37.5 - 40 per week

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- Restaurant management: 3 years (required)

Work Location: In person