Assistant Manager

1 week ago

Hamilton, Canada Canada's Green Home Solutions Full time

**Canada's Green Home Solutions** is one of Canada's fastest-growing companies. We provide residential homeowners with the latest HVAC products as well as 24/7 protection and maintenance on their entire homes.

We are looking for an experienced and self-motivated **Assistant Manager** to join our team As an Assistant Manager, you will be responsible for assisting in the daily processes and activities of our senior management team.

**Assistant Manager duties and responsibilities**
- Assisting the general manager/owner in organizing, planning and implementing strategy
- Coordinating day-to-day operations
- Ensuring that company guidelines are followed
- Setting up and organizing schedules
- Devising and setting up objectives to boost company productivity
- Ensuring that goals and objectives are met
- Maintaining a safe and clean work environment
- Onboarding new employees
- Providing training to employees
- Delegating tasks to employees
- Supervising, leading and motivating employees
- Reporting any problems or accidents to senior management
- Filling in for senior management in case of their absence
- Helping with monitoring and tracking operating costs, budgets and resources
- Creating reports, analyzing, interpreting and presenting data
- Working with clients
- Monitoring customer and client satisfaction
- Managing customer complaints and resolving their issues
- Assisting with procurement of inventory and supplies
- Supporting the general manager as needed

**Assistant Manager requirements and qualifications**
- Bachelor's Degree in business administration or similar field
- Minimum of 3 years of experience as an Assistant Manager or similar role
- Experience in taining new employees
- Experience in evaluating staff
- Experience in leadership roles
- Ability to plan and organize
- Experience in managing budgets
- Understanding of customer service principles and practices
- Excellent multitasking skills
- Proficiency in using MS Office
- Strong problem-solving skills
- Great interpersonal skills
- Ability to work well in a team environment
- Strong oral and written communication skills
- Good time-management skills
- Ability to work well under pressure

Please note that this is not a remote position. You must be able to commute to the office and have a flexible schedule.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay

Ability to commute/relocate:

- Hamilton, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- what relevant work experience do you have?
- why are you a good fit for this position?
- what is your pay expectation range?

**Education**:

- Secondary School (preferred)

**Experience**:

- sales: 1 year (preferred)
- Administrative: 2 years (preferred)
- assistant manager: 2 years (preferred)
- Customer service: 5 years (preferred)
- Business development: 1 year (required)
- office management: 1 year (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

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