Order Entry Clerk
4 days ago
**FLS Transportation Service** is currently an energetic Transportation Brokerage Order Entry Clerk to join our rapidly growing organization.
We deliver amazing customer experiences for one of North America’s biggest brands. We’ve been doing it for three decades and we’re only getting started. Our success has been a result of our team. We’ve built a vibrant culture of employees who believe in the core values of dream big, work hard, learn constantly and enjoy life If you’re looking to do great work with great people, we’d love to hear from you.
Responsibilities:
- Process order entry for shipping, invoicing and freight deliveries in company database;
- Tracking drivers from point of origin to destination ensuring that they are on schedule for pick-up and delivery appointments;
- Communicating issues or delays to the Operations Team and providing solutions whenever possible in order to maintain the highest customer satisfaction;
- Verifying customer delivery requirements are being met in a satisfactory manner;
- Utilizing our in-house programs and online outlets to provide our customers with the most up to date status.
**Requirements**:
- Excellent organizational skills, with the ability to handle multiple priorities and deadlines;
- Excellent customer service, communication and computer skills (Microsoft Word, Excel and data entry systems);
- Demonstrated ability to stay current and accurately interpret industry trends;
- Ability to positively influence culture and behavior and work effectively with all levels within the company;
- Strong attention to detail and effective critical thinking.
- Career driven - this is not just a job but an opportunity to grow;
4 reasons why this is a great opportunity for the right individual:
- **Product** - We’re the #1 3PL for cross-border freight between US and Canada and we’re top 30 on Transport Topics index of largest 3PLs in North America. Our services solve a real market need relative to the capacity shortage for freight carriers in North America. Our network of 12,000 carriers & 300,000 trucks is a great asset for our clients. Simply put, we solve a “must have” need.
- **Market** - The transportation industry is white hot. Demand for services outstrips supply with a 50k driver shortage. The 3PL sector represents a $200B business, with 8% growth in 2018; and 21% expected in next 10 years. The market response to FLS has been phenomenal. We have a who’s who roster of clients and we continue to hit new growth highs every year.
- **People** - Smart, fun and experienced. Our leaders know the business and care about culture and it shows in everything we do. We have a great work environment, great benefits, and solid opportunity for recognition and advancement.
- **Plan** - We’re a profitable 34-year-old company that is backed by a motivated PE firm. We have the audacious goal to grow from $600M to $2B over in the next 5 years through organic growth and acquisition. We’re driven by a solid foundation and favorable market conditions.
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