Assistant Manager

**Req ID**:157181**
**Company: Nova Scotia Health**
**Location**:Western** Zone, **Valley Regional Hospital**
**Department**:IMIT HIS Health Records WZ**
**Type of Employment**:Permanent** **Hourly FT** (**100%** FTE) x **1** position(s)**
**Status: MGMT/NON-Union** **Management/Non Union** Position**
**Posting Closing Date**:28-Jun-23**

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.

**About the Opportunity**:

- The Assistant Manager works with the Manager to support HIS strategies and operational plans to ensure consistency with legislation, accountability frameworks and the mission, vision and values of the organization. He/she contributes to the design and development of comprehensive health information services policies and organizational performance strategies to support the effective, efficient and sustainable delivery of services and programs.
- Reporting to the Manager, of Health Records and working as a part of the Health Information Services team, the Assistant Manager provides day to day leadership and coordination for workforce operations within their area of responsibility. They are accountable to assist in policies and processes, based on best/leading practice, related to this function.
- The HIS Health Records portfolio will include: Health Records - Positive patient identification, chart assembly, chart deficiency/report filing/chart storage, retrieval of patient health records for ongoing patient care, records management, record tracking, record retention, chart Audits and chart destruction.
- Specific functional areas of responsibility within health records / admitting and registration include:
- Oversight of all health records, auditing, and reporting related to health records for all NSHA services
- Employee, manager, and partner relationship management
- Planning, scheduling, coaching and supervising staff, monitoring daily work flow and the execution of policies and procedures to ensure compliance with standards across the organization

Along with the above individual program requirements the HIS Assistant manager will support orientation and learning/training programs; leadership, talent and team development, performance and attendance management, succession planning, employee engagement, change management, staff retention & recognition, co-leadership for customer service, recruitment and retention strategies, conflict resolution, and workforce planning.**About You**:
We would love to hear from you if you have the following:

- Bachelor’s degree in health information management, or Diploma in Health Information with 3-5 years of health information management experience
- Current certification with the Canadian College of Health Information Management and membership with the Canadian Health Information Management Association (CHIMA)
- Minimum 3-5 years recent leadership experience is a large health care facility
- CHA Modern Management (Departmental Management) certificate or equivalent experience considered an asset
- Data quality coordination experience, experience investigating suspect data entry errors or omissions an asset
- Experience with health information management in an organization of significant size and/or complexity is required (consideration may be given to those with equivalent training and work experience) (Minimum of 2 years)
- Experience in clinical information systems including (McKesson STAR/ Meditech etc.) and other analytic tools (Business Objects/COGNOS cubes, etc.) an asset
- Knowledge of Privacy Legislation - Freedom of Information & Protection of Privacy Act, Personal Information Protection and Electronic Documents Act, Personal Health Information Act (FOIPOP, PIPEDA, & PHIA)
- Demonstrated experience in and knowledge of policy and procedure development and implementation, and project management
- Microsoft Office-Excel, PowerPoint, Word and Outlook expertise
- Excellent analytical, organizational, and decision making skills
- Exceptional interpersonal skills to effectively build relationships and interact with all clients in scope
- High level of competence in both written and verbal communication
- Exemplary work history as demonstrated in current and past employment, with a commitment to providing the best healthcare experience possible to our patient
- Competencies in other languages an asset, French