Performance and Procurement Process Analyst

Join a diverse and talented team

For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment.

We’re a proudly local company with more than 3,500 employees and more than 275 stores across Canada and in 17 countries around the globe (100 stores).

Exclusive job perks
- 50% discount on all products;
- Flexible hours;
- Hybrid work from home schedule (head office);
- Opportunities for advancement within the company;
- Being part of a family-owned business committed to the community;
- Performance bonuses (in-store sales or management position);
- Recognition program for years of service;
- Innovation program to encourage idea sharing;
- Referral bonus ;
- Dayforce Wallet (pay on demand: you’ll be able to access a portion of your pay as soon as your shift ends).

**For full-time employees**:

- Group insurance plan;
- Three (3) to five (5) paid personal days (depending on the position);
- Minimum of 2% employer contribution to your RRSP.

PURPOSE OF THE ROLE

The incumbent will be responsible for implementing operational tools, assisting in the resolution of system issues and ensuring the smooth running of multi-departmental processes. The goal is to promote informed decision making for purchasing and production teams, to optimize the use of software for a user experience adapted to each operational context, and to ensure effective communication to promote a common understanding of procedures strengthening synergy between stakeholders. The incumbent will identify opportunities to improve processes to increase the efficiency of the Supply Chain departments.

Operational Reports
- Propose the implementation of work and decision-making tools for operational use (system report, BI) in order to improve supply chain processes;
- Build and maintain performance reports, from requirements to deployment, including periodic follow-ups;
- Prepare various analyses on a regular basis for the purchasing and production departments;
- Work closely with other analysts and supply chain departments;
- Perform weekly validations of the information exchanged between the different systems.

Internal IT systems
- Master the various internal computer systems, recognize each of their functionalities and the architecture of data sources;
- Investigate to understand the causes of operational issues in the use of systems and assist supply chain teams in resolving unexpected issues or behaviors;
- Be responsible for centralizing technology tickets and follow up with users, the IT team and suppliers;
- Prepare test cases, plans and perform tests on systems to provide recommendations for improvement;
- Coordinate new version updates and perform unit testing for quality assurance and deployments;
- Ensure user manuals are updated and created;
- Work with the company's super-users to empower them in the use of technological solutions;
- Lead, coordinate and participate in various implementation projects.

Process
- Collaborate with the various stakeholders in the supply chain departments, analysts and business intelligence specialists in order to understand the processes of the different teams;
- Plan and maintain a consistent, clear, and relevant communication schedule;
- Issue communication recommendations and develop memos;
- Set up communication tools to issue meeting summaries, announcements of new features, reminders of procedures and training capsules related to our various systems;
- Assist the Senior Analyst with any other related tasks (project management, process training, one-time specific analysis, etc.).

**REQUIREMENTS**:

- Bachelor's degree in Administration/Operations Management/Information Technology or equivalent;
- 3 to 5 years of relevant supply chain experience, preferably in fashion and/or retail;
- Advanced knowledge of Microsoft Office 365 suite (OneDrive, SharePoint, Sway), Microsoft Power BI, ERP system or other database processing software;
- Knowledge of PLM (asset);
- Strong analytical skills;
- Be a team player with attentive listening and a positive attitude;
- Strong interest in business in general;
- Strong oral, written and interpersonal communication skills;
- Autonomy, rigor and curiosity;
- A strong interest in innovation and problem solving;
- Organizational and priority management skills;
- Ability to make decisions even in situations of uncertainty;
- Asset - basic knowledge of Project / contract management.