Analyst, Business Process Writing

3 days ago

Québec, Canada Business Development Bank of Canada Full time

No other bank is doing what we do.

At BDC, we help Canada and its entrepreneurs create a prosperous, inclusive and green economy. Our mission is to help Canadian businesses thrive by providing financing, capital and advisory services. We’re devoted to Canadian entrepreneurs. We’re also dedicated to our employees. Adaptable. Inspiring. Different. There’s a reason we like to work here, and we think you’ll like it too. Join BDC and help make a difference

Diversity. Equity. Inclusion. They’re more than just words for BDC. These concepts are foundational to our success and to our ability to attract, retain, mobilize and develop the right talent, as well as to offer a healthy, professional and collaborative environment. We are committed to cultivating and preserving an environment where all employees can thrive, and, for over a decade, we have been recognized as one of Canada's Top 100 Employers and one of Canada's Best Diversity Employers. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation, beliefs, experiences, and more.
- POSITION OVERVIEW

The Business Process Writing Analyst documents operational processes and procedures. Working closely with the business lines, their role is to translate operational needs into activities, tasks, steps, business rules and guides, while respecting BDC's guide to writing procedures. The Analyst validates the identity of the owner of each of the informational contents of the procedures and is also responsible for maintaining the working methodology and the writing guide.

CHALLENGES TO BE MET- Participate in the analysis of the documentation needs of the various business lines;- Work closely with the business lines to understand their processes and document operational procedures;- Analyze process changes, and their impact on existing documentation;- Write complete and easy-to-understand documentation for users, while respecting BDC's documentation standards;- Obtain approvals from the different content owners;- Facilitate discussions between different stakeholders in the context of process documentation;- Coordinate publishing activities on schedule.

WHAT WE ARE LOOKING FOR- Bachelor's degree in business administration or any other relevant field- At least five years of experience in the financial field- Experience in process writing- Strong analytical and documentation writing skills- Very good knowledge of Word and SharePoint- Creativity, innovation- Ability to work within tight deadlines and to handle multiple projects- Ability to handle ambiguous situations and quickly understand new concepts- Good communication and interpersonal skills- Good organizational skills and thoroughness- Bilingualism (English and French), oral and written

With us, you'll be able to achieve the work/life balance you're looking for, with competitive working conditions and above-market flexible benefits. This includes modern workspaces to work from when you are in our offices, and, for some specific positions, the ability to work remotely, on reserve, and/or within your community.

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