Front Desk Receptionist
6 days ago
**This position will be starting as part time and could work in to full time hours.**
**Requirements;**
- must have 2 years previous experience in a front desk or receptionist role (required)
- must be available to work evenings and weekends (required)
- must speak English fluently (required)
- Diploma in an Administrative Assistant program
- Ability to work independently and as a team; multitasking and highly organized.
- Customer service and retail experience (required)
- Excellent phone etiquette
**Duties include;**
- Answering and screening phone calls, scheduling appointments, managing appointments for our Sugaristas.
- Daily communication of information to team and management.
- Provide a professional and friendly experience for the clients on the telephone.
- Checking clients in and out; and billing.
- Knowledgeable of all spa services, retail products and assist in scheduling follow up visits.
- Preparing client’s intake and consent forms and entering all client information accurately into database.
- Maintain accurate scheduling in booking software, follow up calls and appointment confirmations
- Prepare daily end-of-day cash balance.
- Effectively manage inventory
- Spa opening and closing
- Promote spa services and products
- Other varies clerical duties as requested by Spa Manager or Operations Manager
- Maintaining a safe working environment by following all Covid-19 protocols set out by the company.
**Job Types**: Part-time, Permanent
Flexible Language Requirement:
- French not required
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Monday to Friday
- Weekend availability
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