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Customer Service Representative

3 weeks ago


Mississauga, Canada DELtaura Canada Inc. Full time

Answering calls from brokers, customers and drivers.

Post for loads and book loads to and from both in the US and Canada

Entering orders ACCURATELY and times in the Load Management System.

Knowledge and experience of using Load-Link and Fleet Manager is a plus

Knowledge of customs clearance paperwork
- ACE, ACE and PARS

Making and sending reports and other office duties assigned by the manager.

Minimum Required Work Experience

― 1 year or more years of experience in handling border crossing paperwork for shipments

― 1year of experience in the trucking industry.

― Transportation experience is a must. Prior experience in using Load Management Systems is desirable

― Must be computer literate, and must have knowledge in MS Excel and MS Word.

― Must have excellent verbal & written communication skills.

― Basic knowledge of the MTO / DOT Regulations desirable but not a must.

― Punctual, multi-tasked and well organized, coachable, willing to learn & open-minded, dependable and able to work independently.
- Must be legally eligible to work in Canada

**Salary**: From $17.00 per hour

**Benefits**:

- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime

Supplemental pay types:

- Overtime pay

COVID-19 considerations:
Yes, Plexi glasses to secure work spaces, masks and social distancing

Work Location: In person