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Tdm Business Partner Manager

2 weeks ago

Oakville, Canada RSM Full time

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Talent Development and Management strives to advance a culture of continuous, self -directed development where high quality, relevant learning opportunities are available where you need it and when you need it. We develop core competencies in our people that are essential to being a First -Choice Advisor. Our Business Partner teams are key strategic partners with the business areas they support. This role is preferred to be close to one of our Canada offices to partner with stakeholders and work hybrid.

The manager is responsible to plan, organize, develop, manage and control the activities of assigned Business Partner curriculum. This includes planning, coordinating, leading and supervising TDM resources, providing status reporting and communication, leading and managing project execution with a continuous improvement focus, guiding teams in problem solving activities and influencing important change initiatives. Partners with TDM Leadership, National Line of Business leaders, and other key stakeholders to achieve organizational excellence in support of company vision, including on-time delivery, quality learning programs and productivity improvement/cost effective strategies.

The manager will also work on special projects related to firm initiatives that support the firm, talent, and TDM strategies.

This position will work closely with the broader TDM team to ensure enterprise needs are addressed (consistency across TDM or Talent, as appropriate), as well as leveraging instructional design and digital solutions. Coordination with various departments and other resources within the organization is required.

**Essential Duties**:
Provides critical leverage in advising, developing, planning, executing, and evaluating the learning and performance solutions to enable the Firm, talent, and TDM strategies.

Responsibilities include but are not limited to:

- Leading project teams
- Working closely with key stakeholders to support the overall success of the learning and development plan(s)
- Partnering with others to plan and coordinate TDM resources and utilization
- Own, manage and regularly assess the portfolio of solutions for multiple capabilities. Guide the measurement strategy for portfolios of solutions. Use data to recommend course of action and to keep stakeholders informed. Summarize results and offer innovative solutions for the enhancements, as appropriate.
- Contribute to team strategy and management.

Works closely and collaborates with other TDM managers on topics common to similar roles or TDM as a whole. The manager team identifies issues and opportunities for common understanding, recommends and implements best practices, works on TDM projects either as self-identified or assigned by the TDM

Leadership team and creates a sense of unity and teamwork within the TDM team as a whole.

Provides effective leadership to employees and/or team through hiring, orienting, and developing. Communicates performance expectations and provides performance feedback, coaching and mentoring.

May serve as a People Advisor.

Other duties as assigned.

**Minimum Qualifications**:
EDUCATION/CERTIFICATIONS

Required:

- Bachelor's degree or equivalent experience

Preferred:

- Degree in education, instructional design, human resource development or related area; master’s degree; CPA a plus

TECHNICAL/SOFT SKILLS

Required:

- Proficiency with PowerPoint, Word, Excel and SharePoint
- Knowledge of instructional design principles, including evaluation design and assessment skills
- Strong skills in these areas:

- Interpersonal and communication (verbal and written)
- Problem solving
- Organizational and time management
- Project management
- Attention to detail
- Ability to respond and be adaptable to changing priorities
- Facilitating and presenting

Preferred:
EXPERIENCE

Required:

- 5+ years relevant experience
- Previous experience managing multiple projects of high to moderate risk
- Previous experience facilitating small group meetings
- Practical knowledge of learning implementation and employee development
- Managing projects and stakeholders
- Client service and issue resolution
- Compiling and reviewing data to make business decisions

Preferred:

- Previous experience in public accounting or business consulting environment

LEADERSHIP SKILLS

Required:

- Ability to manage multiple milestone projects, including the ability to supervise, direct and review the results of the project
- Ability t