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Front Desk/reception Professional

2 weeks ago

Ottawa, Canada Better Business Bureau Full time

Are you a super fun, reliable, and organized front desk/reception professional? If so, we hope you might be just who we're looking for to provide excellent customer service at our new and unique coworking space located in the vibrant community of Hintonburg.

This is a permanent full-time role, weekdays from 8:00am-4:00pm

**Responsibilities**
- Greets visitors while creating a fun, inspiring, and welcoming environment for our members and guests
- Thinking outside the box to make huge fans out of our members and guests
- Receives calls and gives information to callers in a friendly and courteous manner; screens and routes calls to appropriate destination
- Work on community initiatives designed to develop connections between members, including member introductions, tours, event support and communications
- Facility operations, inventory, and payment processing
- Provides for members needs and billing via coworking management software
- Provides administrative support to other departments as needed

**Requirements**:

- Previous experience as a front desk clerk, customer service representative, or administrative professional
- A good communicator, with the ability to build strong professional relationships and empathize with people’s needs
- Ability to prioritize and multitask
- Ability to resolve conflicts and assert yourself when necessary
- Experience and confidence using MS Office and other basic IT equipment

**What you can expect from us**
- An excellent workplace culture in a bright and inspiring work environment
- Continuous learning with great career path opportunities
- Company paid comprehensive health/dental care
- Lots of PTO, to ensure you maintain a good work/ life balance
- Plenty of company events, so you get to know your colleagues
- A fantastic company paid RRSP program
- Yes, there's more, but we like to stay humble

**BBB ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, national origin, gender, sexual orientation, age, disability or marital status. BBB has a zero tolerance policy for discrimination or harassment on any of these bases while working on
- or off-site.**

**Job Types**: Full-time, Permanent

**Salary**: $44,000.00-$52,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person