Front of House Manager

Front of House Manager - The Acorn Restaurant (Vancouver, BC)*
The Acorn is an award-winning, Michelin-recommended restaurant dedicated to pushing the boundaries of plant-based cuisine with a deep commitment to sustainability. We believe in storytelling through food—from the farm to the table, every ingredient has a purpose, and every dish reflects our zero-waste philosophy.
We’re seeking a Front of House Manager who leads with enthusiasm, warmth, and precision, creating an engaging and memorable dining experience. This is a key leadership role in our small, fast-paced, and highly regarded restaurant, where hospitality, sustainability, and culinary excellence go hand in hand.
**What You’ll Do**:

- Lead service: Host with grace, wait tables in a fast-paced upscale setting, and ensure our guests feel genuinely welcomed and taken care of.
- Bring excitement to the experience: Share your enthusiasm for our zero-waste practices, farm partnerships, and innovative vegetable-driven dishes—your passion should be infectious.
- Inspire and elevate the team: Foster a culture of growth, accountability, and continuous improvement while keeping the atmosphere fun, engaging, and collaborative.
- Uphold service standards: Ensure consistency and excellence in every aspect of service, working closely with staff to develop their skills and confidence.
- Foster a team-first environment: Lead with collaboration and care, mentoring the FOH team and ensuring every team member is supported and challenged to reach their full potential.
- Work seamlessly with the kitchen team: The Acorn operates as one team—FOH and BOH working in sync to ensure smooth service, clear communication, and a shared commitment to hospitality.
- Elevate the beverage experience: Our wine and bar program is thoughtfully curated to complement our cuisine—this role will work closely with the team to ensure perfect pairings, thoughtful recommendations, and exceptional service.
- Handle daily operations: Oversee scheduling, hiring, training, guest communication, and service check-ins.
- Meet weekly with ownership: Collaborate on service improvements, guest feedback, menu changes, and overall restaurant operations to ensure alignment and ongoing innovation.
- Manage logistics: POS programming (Auphan), reservations (OpenTable), inventory tracking (Excel), ordering, and waste reduction strategies.
- Financial responsibilities: Log sales, calculate Duebacks and maintain records with precision.
- Coordinate special events and field experiences: Help organize and execute in-house dinners, collaborations, and immersive experiences such as staff foraging trips, farm visits, winery tours, and other food-focused adventures that enrich our connection to ingredients and the local food ecosystem.

**Who You Are**:

- Minimum 5-years experience Serving, 2-years in a management role
- A strong, empathetic leader who thrives in a fast-paced, fine dining environment.
- Passionate about vegetables, sustainability, and sharing the excitement of great food and drinks.
- A natural problem solver with top organizational skills.
- Tech-savvy, with experience using Auphan, OpenTable, Dropbox, and Excel.
- Knowledgeable about wine and cocktails, (ideally bartending experience) with an understanding of how our beverage program enhances the dining experience.
- Committed to motivating and developing the team, helping each person grow while ensuring the restaurant operates at the highest level.
- Excited to bring the team out into the field—whether it’s foraging in the forest, visiting a local farm, or tasting at a winery—to deepen our collective understanding and appreciation of the ingredients we serve.
- Ego-free, team-oriented, and dedicated to delivering exceptional hospitality.

**The Details**:

- 4 full floor shifts per week + 1 admin/flex day. (Friday and Saturday Nights included)
- Work closely with ownership in a collaborative, small-team environment.
- Competitive compensation based on experience.
- Full Medical Benefits after 3-months
- Staff Yoga Pass
- Free Counselling
- Nightly Family Meal
- 4 % Vacation Pay (2-Weeks)
- Company Laptop

At The Acorn, every plate tells a story. If you’re passionate about leading a team in a Michelin-recommended, sustainability-driven restaurant and believe that great hospitality extends beyond the walls of the dining room, we’d love to hear from you.