Guest Service Agent/night Auditor

2 weeks ago


Ottawa, Canada Days Inn Downtown Ottawa Full time

**Responsibilities**:

- Greet and welcome guests in a friendly and professional manner.
- Answer inquiries from guests about the hotel services, local attractions, and other information.
- Provide information about the hotel services, local attractions, and other information to guests.
- Respond to guest complaints in a timely and professional manner.
- Ensure all guest requests are handled promptly and efficiently.
- Maintain a neat and orderly front desk area.

**Qualifications**
- Customer service experience in a hospitality setting
- Proficiency in front desk operations and multi-line phone systems
- Strong communication skills with a focus on guest services
- Ability to work effectively as a Guest Service Agent and Night Auditor
- Multilingual or bilingual skills preferred
- Prior experience in a hotel environment is a plus

**Job Type**: Part-time

Pay: $18.04 per hour

Expected hours: 4 - 16 per week

Additional pay:

- Overtime pay

**Benefits**:

- On-site parking

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Night shift
- On call
- Weekends as needed
- Weekends only

Ability to commute/relocate:

- Ottawa, ON K1N 5Y4: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 2 years (required)

Work Location: In person

Application deadline: 2024-11-11
Expected start date: 2024-11-11



  • Ottawa, Canada Cartier Place Suite Hotel Full time

    We are currently seeking a part time Front Desk Agent / Night Auditor for our family owned and operated Hotel. Responsibilities and requirements include: - Greeting, communicating and accommodating all hotel guests with the highest customer service standard;. Guest reservations;. Review and correct all hotel transactions;. Review and correct all hotel...


  • Ottawa, Canada Cartier Place Suite Hotel Full time

    We are currently seeking a full time auditor for our family owned and operated Hotel. Responsibilities and requirements include: - Greeting, communicating and accommodating all hotel guests with the highest customer service standard;. Guest reservations;. Review and correct all hotel transactions;. Review and correct all hotel credit card transactions;....


  • Ottawa, Canada Sheraton Ottawa Hotel Full time

    Start Your Journey With Us. Where timeless classics are woven with modern details. Where business meets pleasure. Where even when you're global, you can experience the local. Designed for the independent traveler seeking balance, there's Sheraton, The World's Gathering Place. Sheraton Ottawa Hotel is currently seeking a full-time Night Auditor/Guest...


  • Ottawa, Canada Lord Elgin Hotel Full time

    **Scope**: Under the direction and supervision of the Guest Services Manager/General Manager, key responsibility is for supporting the operation of the Guest Services Department. The Night Auditor/Guest Services Supervisor supports the Guest Services Manager & General Manager as well as liaises with other departments in the implementation of the hotel’s...

  • Night Auditor

    4 days ago


    Ottawa, Canada Tasico Hospitality Full time

    Responsible for the maintenance of daily operations and guest services at a hotel. The night auditor is in charge of the nightly accounting, key control and security of the hotel, and interacts with the guests, employees and vendors. The night auditor ensures all money handling procedures comply with company policies, local, provincal and federal laws and...


  • Ottawa, Ontario, Canada Lord Elgin Hotel Full time US$43,600 - US$58,000 per year

    Scope:Under the direction and supervision of the Guest Services Manager/General Manager, key responsibility is for supporting the operation of the Guest Services Department. The Night Auditor/Guest Services Supervisor supports the Guest Services Manager & General Manager as well as liaises with other departments in the implementation of the hotel's Guest...


  • Ottawa, Canada Econo Lodge Downtown Ottawa Full time

    The Guest Service Agent assures highest possible level of visitor and guest satisfaction by providing superior customer service. Responsible for checking guests into and out of the hotel as well as answering phone calls and customer inquiries as well as managing all operations at the hotel in the absence of management. Works closely with the Assistant...


  • Ottawa, Canada Courtyard by Marriott Ottawa Downtown Full time

    The night auditor performs check in and check out, answer calls, guest's requests and handles guest's issues. In addition once all outlets are closed, they run the audit and complete necessary reports and any other duties as assigned. In addition to the hour rate you will have an overnight shift premium of $2 per hour. If you think you've got what it takes...


  • Ottawa, Canada Best Western Plus Ottawa City Centre Full time

    **FRONT DESK AGENT / NIGHT AUDITOR - PART TIME** **Summary of Responsibilities**: Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following: - Display Best Western I Care! service standards with all guests you come in contact with. Always providing outstanding service to our guests. -...


  • Ottawa, Canada Best Western Plus Ottawa City Centre Full time

    **FRONT DESK AGENT / NIGHT AUDITOR - FULL TIME** **Summary of Responsibilities**: Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following: - Display Best Western I Care! service standards with all guests you come in contact with. Always providing outstanding service to our guests. -...