Evening Dispatcher

7 days ago

Calgary, Canada Dataco Utility Services Full time

**About Us**

Dataco Utility Services is a Calgary-based utility contractor supporting electric meter work throughout the city and surrounding areas. We’re a small, hardworking team that takes pride in reliability, communication, and creating a supportive environment — even during the evening shift. We’re looking for someone who’s ready to take ownership of their shift, stay focused even when things slow down, and be part of a team that values long-term commitment.

**About the Role**

We’re hiring for a **part-time, evening administrative position** to support our field crews. This role is primarily independent, so we're looking for someone comfortable working solo and who stays sharp even on quieter nights. You'll be responsible for helping ensure crews are checked in safely, responding to dispatch calls, and keeping the workflow moving between shifts.

The schedule is Wednesday-Friday 2pm-10pm

**What You’ll Be Doing**
- Monitoring safety check-ins using apps like Okay Alone
- Communicating with field staff by phone, text, or app
- Responding to and documenting client requests or crew issues
- Managing end-of-day handoff from day staff
- General admin tasks and data entry

**Who You Are**
- Reliable and able to work independently with mínimal supervision
- Strong communicator — especially in writing and over the phone
- Tech-comfortable (familiar with Word/Excel; able to learn programs like Maximo, Flowfinity, Okay Alone)
- Detail-oriented, calm under pressure, and comfortable making judgment calls when needed
- Someone who wants to stay in a role long-term and grow with the team

**Nice to Have**
- Previous experience in dispatch, scheduling, or admin roles
- Familiarity with Calgary and surrounding areas
- Experience in utility, construction, or trades industries
- Ability to remain calm and focused during high-stress situations (e.g., safety emergencies)

**What We Offer**
- Supportive team culture, even during evening shifts
- Closed on statutory holidays
- Regular raises based on performance and cost of living
- No micromanaging — we trust you to do the job
- A real opportunity to make the role your own

**Job Type**: Part-time

Pay: From $21.00 per hour

Expected hours: 24 per week

Ability to commute/relocate:

- Calgary, AB: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you comfortable working alone in-office at night?
- Are you okay with the working hours? (Wednesday-Friday 2pm-10pm)
- Do you have reliable transportation to get to the office, even in inclement weather?

**Experience**:

- Dispatching: 2 years (preferred)
- Administrative: 3 years (required)
- Microsoft Office: 3 years (required)
- Working Independently : 3 years (preferred)

**Language**:

- English (required)

Work Location: In person

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