Clinical Manager, Laboratory Quality, Poct and

**Job Description**:
**Position: Clinical Manager, Laboratory Quality, POCT and Safety**

**Status: Permanent Full Time**

**Department: Laboratory Management**

**Salary per Annum**:$112,086.00 -$168,129.00** **(salary band placement commensurate with experience)

A New Kind of Health Care for a Healthier Community. That’s our mission at Trillium Health Partners (THP), one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital, and the Queensway Health Centre, along with several satellite locations, THP serves the growing and diverse populations of Mississauga, West Toronto, and surrounding communities, and is a teaching hospital affiliated with the University of Toronto.

If you are passionate about your career, motivated to improve the health of the community, and committed to excellence, quality, and patient safety consider joining our Better Together team

The Laboratory Medicine and Genetics (LMG) program is a large, complex program that operates across 4 sites and encompasses a range of modalities, including biochemistry, microbiology, hematology, transfusion medicine, flow cytometry, anatomical pathology, specimen collection services, as well as a regional genetics program. Over 6,000,000 tests are performed annually with more than 2,000 specimens arriving daily. A continually expanding Point-of-Care Testing (POCT) program is supported under the umbrella of a robust Laboratory Quality Management System. The program supports an active learning environment with learners in all roles.

We are looking for a strong leader who will lead and manage all aspects of the program’s quality management, laboratory safety and point of care testing programs including developing and administering the program, facilitating change, mitigating risk and improving patient safety. You will provide leadership in the coordination, evaluation and continuous improvement of program activities and collaborate in the development of the program strategic and operational plans.

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**Responsibilities**:

- Manage the design, implementation, maintenance, reporting and improvement of the quality management system
- Leads the program’s Laboratory Safety, Point of Care Testing teams and supports the ongoing partnerships to ensure an effective Laboratory Information System.
- Oversee all risk management/patient safety issues for the program including incident reporting, risk mitigation and patient safety improvement.
- Plan, lead and manage the program quality improvement program to ensure ongoing improvement of systems and processes that add value and maximize effectiveness and efficiency.
- Oversee planning for, integration of and compliance to regulatory/accreditation requirements across the program.
- Plan, organize and manage internal and external assessments
- Provide quality management education for staff and management that facilitates integration, change and professional development.
- Scan environment, evaluate service performance and make recommendations to lab management regarding best practice, industry trends, customer needs and planning.
- Provide counsel to lab director/managers/supervisors/physicians regarding quality management and risk management issues.
- Emotional intelligence, strong communication and leadership skills

**Key Qualifications**:

- Baccalaureate degree in a health-related discipline and/or member in good standing of the College of Medical Laboratory Technologists of Ontario (CMLTO)
- Three years of formal or informal leadership experience, and at least 5 years relevant experience in a hospital or clinical laboratory setting
- Proven leadership and management skills including: critical and innovative thinking, problem solving, decision making, and managing projects and change
- Strong initiative with the ability to formulate long range goals and objectives
- Strong business management skills (strategic planning, budgeting, resource allocation, coordinating, managing projects and analytics)
- Emotional intelligence, strong communication and leadership skills
- Proven experience in leading collaboratively with physician partner(s)
- Knowledge of relevant legislation, IQMH requirements and best practice guidelines
- Ability to function effectively and lead during periods of rapid change and transition

**Registrations/Membership Requirements**:

- CMLTO or Regulated Health Professional
- Quality Management Professional Registration (recognized quality organization, e.g. ASQ) preferred

**Position Location and Travel**: Travel between all sites of Trillium Health Partners is required.

**Notes to applicants**:

- Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe and respectful environment for healing, based on our values compassion, excellence and courage. To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environm