Nordic Operations Manager

2 weeks ago

West Vancouver, Canada Cypress Mountain Full time

Cypress Mountain is recruiting for an exciting Management role within the Nordic Area - Nordic Operations Manager.

Primary responsibilities of this role include the coordination and overseeing of daily operations, of all the operational departments within the Nordic Area. This includes the Tubing and Sliding Area, Nordic Base Operations, Ski & Snowshoe Rentals as well as Nordic Patrol. The Nordic Operations Manager will work closely with other Managers around the mountain as well as with the Facilities Maintenance Manager to upkeep all Nordic facilities to the highest standard. They will also coordinate with the Nordic Area Manager to assist in the existing trail operations support team, as well as signage throughout the area.

If you have a operations based background, excel at multi-tasking and are people focused, this is the role for you
- Job Requirements/Qualifications:

- DUTIES & RESPONSIBILITIES (include but not limited to the following):

- Oversee Hiring/Training for Nordic Operations team: Tube Area, Ski Patrol, Maintenance/Parking, and Rentals
- Work with the Nordic Area manager to address any issues or opportunities for improvements in the Nordic Area
- Coordinate with the Facilities Maintenance Manager on any building or facility repair needs
- Develop and establish operational guidelines including, risk management in the allocation of staff for the following : Tubing/sliding Area, Nordic Maintenance, Nordic Ski Patrol
- Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the health and safety program
- Ensuring all staff meet or exceed the highest level of guest service in the performance of their duties
- Perform a daily assessment of risk of Nordic area and perform maintenance as required
- Coordinates/supports activities with Downhill Base Operations and Snow Removal for Parking/Road incidents, Security issues, and any other items as necessary to support the overall operation
- Manage team HR as needed, input weekly payroll, train teams with assistance of department managers, and team member coaching
- Other projects/duties as assigned

QUALIFICATIONS/COMPETENCIES:

- Well organized, punctual, hardworking, self-motivated and outgoing
- Experience managing diverse team in a fast pace environment
- Ability to give and receive feedback
- Experience with general repairs and handy-person skills
- Work outside in all weather conditions
- Ability to work independently and as part of a team
- Experience operating heavy equipment (front end loaders, bobcats, excavators) a plus
- Ability to lift and/or carry up to 50lbs
- Work shift work, holidays and overtime as required

WAGE/BENEFITS:

- Wage: salaried position with competitive compensation package
- Benefits package
- Bonus program
- Skiing/riding/cross country skiing/snowshoeing/snow tubing benefits
- Season pass(es) for immediate family (including spouse and minor children)
- Free Lessons
- Discounts in F&B & Big Bear Sports
- FUN work atmosphere in unique environment

This job description is not intended to be all-inclusive. You may be asked to perform other related duties as negotiated to meet the ongoing and dynamic needs of the organization.
- Salary/Wage: Depending on Experience
- Job Application Process:

- TO APPLY:
We thank all applicants but only those selected for an interview will be contacted

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