Recovery Specialist
2 weeks ago
Job description
Recovery Specialist is responsible for notifying customers of their defaulted accounts primarily through telephone in order to resolve their financial obligation utilizing various collection methods.
**Responsibilities**:
- Responsible for collecting on bad debt accounts
- Achieve monthly goals
- Make outbound calls and handle inbound calls to resolve bad debt accounts
- Locate customers to resolve bad debt accounts
- Provide back-up to Bilingual Account Manager by answering customer account calls or Franchisee calls.
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Paid time off
Schedule:
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- Collections: 5 years (required)
**Language**:
- French and English (required)
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