Assistant Production Coordinator

Company Description

We are SGS - the world’s leading testing, inspection, and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer, and more interconnected world. In Canada, SGS employs over 2,000 team members across 70 locations.

**Job Description**:
The Assistant Production Coordinator will organize workflow and resources throughout the laboratory, maximizing efficiency of available resources. In conjunction with the Operations Manager and Production Manager ensures that the laboratory maintains an appropriate level of resources to deliver on expected workflows. This position works closely with supervisors, client services and sales to ensure that client expectations are set appropriately and met consistently.

**Specific Responsibilities**
- Organizes workflow throughout the laboratory ensuring client deadlines are met and the laboratory is operating at peak efficiency
- Defines daily priorities for each of department to achieve client requirements
- Under the direction of the Operations Manager and Production Coordinator, and in conjunction with the department supervisors ensures that the laboratory is staffed appropriately to achieve client and business requirements
- Under the general direction of the Operations Manager and Production Coordinator allocates staff and resources appropriately within the laboratory to achieve capacity requirements
- With direction from the sales and client services team, develops and monitors the laboratory pipeline to ensure that the laboratory is equipped and capable of meeting client’s requirements
- Assist the Production Coordinator in establishing departmental staffing requirement
- Works with department supervisors to set and monitor efficiency expectations for technical staff
- Monitors throughput and performance of each department providing daily feedback to both the Operations Manager and Production Coordinator on issues and areas for improvement
- Escalate day-to-day production and process problems to both the Operations Manager and Production Coordinator
- Provide daily status report. Effectively track sample backlog in LIMS based on departmental spread as well as distribution across the geographical network
- Identifies and leads continuous improvement projects in the laboratory relating to improving efficiency
- May be assigned to coordinate special or ad hoc projects as needed.
- This position operates under mínimal direction but daily briefing with both the Operations Manager and Production Coordinator is expected
- Acts with professionalism at all times when representing the business to both clients and fellow employees.

**Qualifications**:

- A minimum of a high school diploma (or equivalent) is required.
- A minimum of 1-year experience in a geochemical analysis related field (XRF, Party/Umpire, ICP-MS, ICP-OES, Wet-AAS, Fire Assay, Sample Reduction and LECO) would be an asset.
- Strong leadership skills and organization skills.
- Knowledge of good laboratory practices and good management practices.
- Must be able to read, understand and follow work instructions in a safe, accurate and timely manner.
- Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.
- Ability to work well with others & independently.
- Proven time management skills and a strong attention to detail.
- Works well under pressure.
- Extended hours and shift work may be required from time to time.
- Travel to other SGS locations or client location may be required from time to time.
- Ensures full compliance with the company’s Health & Safety, Code of Integrity, and Professional Conduct policies.

Additional Information