Accounts Receivable Specialist

**ACCOUNTS RECEIVABLE SPECIALIST**

Burnaby, BC | Full-Time | Start Date: ASAP

Squirrel serves hospitality clients around the globe. From five-star hotel resorts to Michelin-star restaurants, to your favorite neighborhood pub, Squirrel’s technology enables amazing guest experiences

**Here’s what you will be doing**

Do you love working with numbers and building relationships? Do you like technology? Want to be part of a collaborative team? We are looking for a detailed oriented and motivated accounting professional to provide exceptional customer service and support to our customers.

As the go-to person for **Accounts Receivable** of Squirrel’s Point-Of-Sale Systems, you will be responsible for providing financial, administrative, and clerical services. Working as part of the

Finance/Administration team, you will maintain ledgers, credit balances, and resolve account irregularities. You will also administer claims, refunds, adjustments, and other accounting transactions related to A/R management.

This position involves frequent interactions with customers to provide billing information and support to facilitate swift payment of invoices, as well as collaborating internal teams (Sales, Implementations, etc.) to achieve company goals. If you have amazing follow through skills and enjoy connecting with people, this is the role for you

**Specific duties include**
- Review and approve sales orders; process and post credit card payments
- Perform routine collections activities on overdue accounts
- Daily reconciliation of cheques
- Answer customer account inquires
- Strive to achieve monthly AR Target
- Prepare statements
- Resolve issues and escalate when appropriate
- Correspond with collection agencies
- Perform other accounting duties as assigned

**What you bring**
- Minimum of 5 years’ experience in Accounts Receivable/Collections in a B2B environment
- Ability to conduct timely collection of accounts while maintaining superior customer relationships
- College level accounting classes or Accounting diploma preferred
- Experience with excel and knowledge of accounting systems
- Ability to multi-task, prioritize and work efficiently
- Excellent diplomatic, negotiation and conflict resolution skills
- Effective attention to detail and a high degree of accuracy
- Excellent communication skills
- Problem solving skills

**What we offer**
- Amazing people
- Professional development and training
- Competitive compensation
- Comprehensive benefits package, including health benefits for employees and family
- Paid time off, flexible vacation time - plus your birthday off
- Tons of fun social events
- Opportunities to give back to our community
- Fully stocked kitchen with snacks and beverages (bottomless lattes, coffees, and hot chocolate)

**We want to grow with you**:
Squirrel Systems is a hospitality technology pioneer. We are shaped by our history and driven to innovate. We believe in service, and stand behind our purpose of enabling amazing guest experiences

We are big thinkers; we can’t stay still. We are constantly challenging the status quo. This goes for our technology and ourselves. Learning and growth are at our core. We care deeply about each other and about each customer we connect with. We know that amidst the chaos, integrity goes a long way. We know that our customers have choice, and over and over again, we prove that we are the right partner for them.

Our values:

- **Think Big, Be Bold**: We’re all about thinking outside the box. In fact, there is no box. The possibilities are endless, so we welcome bold and innovative ideas.
- **Walk a Mile**: By understanding our clients as well as each other, we can achieve our purpose of enabling amazing guest experiences.
- **Together We’re Better**: We’re stronger as a team. Our Big Hairy Audacious Goal is only possible by learning from one another and working together.
- **Do the Right Thing**: We take the long view. We choose what’s best for our customer, employees, partners, and shareholders.
- **Strive for Excellence**: We reject mediocrity. We want to be the best in everything that we do, whether it’s our people, product or processes.

Sounds like a team you’d like to join? Please let us know why you’d be a great fit for the Accounts Receivable Specialist role.

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Burnaby, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Accounts Receivable: 5 years (required)