Restaurant Host/hostess

4 days ago

Toronto, Canada Alo Food Group Full time

**Alo, located at 163 Spadina, is seeking a host to join our team. Experience in a fine dining setting, an understanding of OpenTable, and strong attention to detail are assets in this role.**
- The Alo Food Group creates and operates restaurants of regard in Toronto. Since the opening of Alo -- our fine-dining flagship -- in 2015, we have aimed to make luxuries approachable while elevating time-honoured favourites. We offer our guests a continuing relationship in venues where the deliciousness of the food is met by a passion for hospitality. Along with Alo, our portfolio of restaurants includes Aloette (2017); Alobar Yorkville (2018); Salon (2019), and Alobar Downtown (2023)._

Hosts are to provide a warm and welcoming atmosphere to guests upon their arrival. They display a calm, smooth momentum in both busy and slow times. Hosts must be able to multitask with charm, confidence, and professionalism. It is imperative that the host team work in tandem with floor staff to ensure that tables are seated properly, reservations are managed well, and that guests do not have excessive waits for their tables. The following duties are expected of our hosts:

- Ensuring menus and menus covers are kept in good condition
- Ensuring that reservation requests are handled appropriately and that waitlist slots are filled whenever possible
- Keeping the floor plan up to date throughout service hours and ensuring that the team is taking a proactive approach to managing incoming reservations
- Cleaning and restocking washrooms
- Cleaning and organizing the front entryway, windexing the door, keeping the coat check well organized
- Guiding guests through the restaurant to their tables
- Communicating with all floor staff and management about table turn times and floor plan changes if necessary
- Maintaining a calm, warm demeanor during both busy and slow times
- Communicating with service staff in regards to celebrations, allergies, and notes on reservations
- Gathering information about guests ahead of their reservations, ensuring celebrations and pertinent information is noted and communicated with the rest of the service team

**Job Type**: Part-time

Pay: $17.00 per hour

Expected hours: 10 - 30 per week

Additional pay:

- Tips

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Application question(s):

- What is your availability/desired hours of work weekly?

**Experience**:

- Restaurant: 1 year (required)

Work Location: In person

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