E-store Customer Service Representative P/t

2 weeks ago

Winnipeg, Canada The Quark Group Full time

In Office Position:
The E-Store Customer Service Representative performs the daily functions of the Quarks E-Store: Upload merchandise details to the website, generating picking information for the stores, and handle troubleshooting, complaints, returns, and phone orders with exceptional customer service skills.

**Responsibilities**

E store Customer Service:

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Process special orders, exchanges and returns.

Website Updates:

- Upload images and group merchandise for the E-Store.\
- Communicate with vendors to receive images in advance of upcoming season.
- Various other website maintenance duties

Order Fulfillment:

- Generate picking info to stores.
- Supply shipping information to stores.

Other:

- Adhere to all applicable federal and provincial regulations and company policies.
- Consistently look for operational improvements.
- Other duties, relevant to the position, shall be assigned as required.

**Requirements**:

- 1 Year of proven customer support experience or experience as a client service representative.
- Strong phone contact handling skills and active listening.
- Ability to multi-task, prioritize, and manage time effectively.
- Excellent communication skills.
- Proficient with Microsoft Excel, Word and Outlook. Knowledge of Imagine is an asset.
- Team oriented, and able to manage stress.
- Bilingual is an asset.

**Job Type**: Part-time

**Salary**: $16.50 per hour

Expected hours: No less than 20 per week

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- 8 hour shift

**Education**:

- Secondary School (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

  • E-store Customer Service Representative

    2 weeks ago

    Winnipeg, Canada The Quark Group Full time

    The E-Store Customer Service Representative performs the daily functions of the Quarks E-Store: Upload merchandise details to the website, generating picking information for the stores, and handle troubleshooting, complaints, returns, and phone orders with exceptional customer service skills. **Responsibilities** E store Customer Service: - Handle...

  • E-store Customer Service Representative

    2 weeks ago

    Winnipeg, Canada The Quark Group Full time

    In Office Position: The E-Store Customer Service Representative performs the daily functions of the Quarks E-Store: Upload merchandise details to the website, generating picking information for the stores, and handle troubleshooting, complaints, returns, and phone orders with exceptional customer service skills. **Responsibilities** E store Customer...

  • Customer Service Representative

    7 days ago

    Winnipeg, MB RH B, Canada Dufresne Full time $35,000 - $45,000 per year

    t Dufresne, our goal is to create destinations for life's most meaningful shared moments. Our unrelenting passion for hands-on service, an exceptional shopping experience, and strong community relationships is what sets us apartIf you are guest-centric, goal-oriented and want to Make Life Better for our guests and our communities, then we want you on the...

  • Customer Service Representative

    13 hours ago

    Winnipeg, Canada Dufresne Full time

    t Dufresne, our goal is to create destinations for life’s most meaningful shared moments. Our unrelenting passion for hands-on service, an exceptional shopping experience, and strong community relationships is what sets us apart! If you are guest-centric, goal-oriented and want to Make Life Better for our guests and our communities, then we want you on...

  • Customer Service Representative

    4 days ago

    Winnipeg, Canada The Access Store Full time

    The Access Store team is dedicated and committed to ensuring the absolute highest level of customer service is delivered. Our products range from medical supplies, daily living aids and mobility equipment. With over 40 years of experience. you can trust that you will get a clear and straightforward plan of action and lots of support. and you’re dealing...

  • Customer Service Representative

    2 weeks ago

    Winnipeg, Canada eCom Customer Care Full time

    **We are hiring full-time, permanent Customer Service Representatives (CSRs) to join our team! CSRs are responsible for delivering top notch service to clients while promoting a variety of products and services.** **CSRs are responsible to**: - Efficiently and effectively manage high customer call volumes. - Identify and address customer needs, providing...

  • Security Guard

    2 weeks ago

    Winnipeg, Canada Allied Universal® Full time

    Security Guard (P/T) **Overview**: We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on...

  • Customer Service Representative

    2 weeks ago

    Winnipeg, Canada The UPS Store Full time

    Job Summary: To ensure a customer intimate The UPS Store experience with each customer by providing efficient and effective service to meet and exceed expectations. Qualifications: Excellent communication skills; retail sales/customer service experience; good computer skills. Job Requirements: Ability to lift approx. 50 -70 pounds with assistance;...

  • Customer Service Representative

    5 hours ago

    Winnipeg, Manitoba, Canada U-Haul Full time $30,000 - $50,000 per year

    Location:1341 Regent Ave W, Winnipeg, Manitoba R2C3B2 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and...

  • Customer Service Representative

    6 days ago

    Winnipeg, Canada Circle K Full time

    Store 4033392: 737 Gateway Rd., Winnipeg, Manitoba R2K 2Y4 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: - ** Employee...