Properties Administrator

5 days ago


Courtenay, Canada WestUrban Developments Ltd. Full time

At WestUrban, we don’t just build homes, we build communities through our expertise in construction management, customized development, and development planning across Western Canada. Our rapidly growing company is built on a foundation of strong relationships, extending to employee, clients, stakeholders, contractors and suppliers. We believe that investing in people is the cornerstone of our success. We build dynamic teams powered by respect, integrity, and experience. This mission empowers us to find innovative solutions, and to develop leading-edge concepts that enhance and support growing communities.

**Thinking about a change?**

We welcome driven and skilled individuals from all backgrounds, as we recognize that having diverse perspectives, makes us stronger. We support our employees and want to see them succeed. We believe growing from within is the best solution to build healthy teams.

If you're proactive, professional, and thrive in a busy environment—we'd love to hear from you

**Key Responsibilities**

General Office Duties:

- Answer and direct all incoming phone calls in a professional and courteous manner.
- Greet and assist guests, visitors, and tenants entering the office, addressing general inquiries with a focus on delivering an exceptional customer service experience.
- Coordinate, receive, and distribute all incoming and outgoing mail and courier deliveries.
- Oversee general office upkeep, including ordering and managing office supplies, equipment, and stationery for new properties.
- Order business cards and property signage as required.
- Support weekly recycling efforts and contribute to the overall cleanliness and organization of the office.

Property Management Support:

- Follow up on rental inquiries and incoming leads to support leasing efforts.
- Conduct monthly audits of the company website and third-party rental listings to ensure accuracy and consistency.
- Coordinate the collection and uploading of updated building, show suite, and exterior photographs upon completion of landscaping.
- Issue and track tenant and visitor parking passes.
- Assist with rent-up activities by preparing startup documentation, equipment, and materials for new buildings.
- Conduct monthly file audits to ensure compliance and accuracy across property files.
- Assemble and organize tenant welcome packages or gift bags for events and building launches.
- Perform other related duties as assigned to support the ongoing needs of the organization. Responsibilities may evolve over time based on business priorities and operational requirements.

**What you need to bring**:

- Minimum 2 years working in an administrative role and office environment;
- Exceptional administrative and organizational skills, including the ability to prioritize workload;
- The ability to multi-task and adapt to an always changing environment;
- Excellent interpersonal, written, and verbal communications skills;
- Comfortable working with technology and proficient in MS Office (Word, Excel, PowerPoint and Outlook);
- Ability to establish and maintain effective working relationships with staff at all levels of the organization;
- Friendly and positive attitude;
- High level of initiative and sense of urgency;
- Attention to detail and time management.
- Comfortable with evolving priorities and dynamic work settings.

**What do we offer you?**

Finding and retaining the right people is very important to us. We want to offer an opportunity to someone who is passionate not only about building quality apartment buildings, but a chance to build communities that make a lasting impact. We provide a competitive salary based on experience of $50,000 to $60,000 per year based on experience. We provide a competitive salary based on experience in addition to the below:

- Health and Dental plan with Life and Long-Term Disability Insurance
- A generous annual profit-sharing program
- Service recognition and Wellness programs



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