Assistant Manager

1 week ago

Hamilton, Canada Healthy Planet Full time

**Assistant Manager**
**Job Duties**
- Assist senior manager with employee recruitment, training and development
- Provide direction, guidance and instruction to all store associates as required
- Ensure store is maintained and consistently upheld to established standards
- Create weekly staff schedules that adequately meet business needs
- Create and analyze retail data via reports
- Handle customer complaints as they arise and resolve conflict
- Monitor and manage inventory - ordering, receiving and distributing via ‘Just In Time’ system
- Build strong relationships with customers and vendors to ensure all requirements are met
- Prepare bank deposits; may be required to conduct the bank deposit.
- Provide backup assistance to cashiers; handling cash, making change, conducting debit/credit payments, etc.
- Attend regular coaching / evaluations with the Store Manager to ensure the training program remains on track.
- Other duties as required per the store manager

**Requirements**:

- Proven experience as a retail assistant manager or similar position
- Experience in Health Food Store and/or experience as an assistant manager, nutritionist, naturopath, sports nutrition or expert in health food industry
- The ability to work under pressure and handle challenging situations
- Strong knowledge of retail and/or wholesale sales principles, methods, practices, and techniques
- Ability to supervise and train employees, including organizing, prioritizing, and scheduling work assignments
- Excellent teamwork and employee building skills
- Able to build and maintain lasting relationships with corporate departments, key business partners, and customers
- Leadership and organizational skills
- Strong interpersonal and communication skills
- Ability to adapt in fast paced environments
- motivate and energize staff on every shift
- to have drive and a service based mindset to make decisions in the best interest of store
- understand labour, day to day running of the Food and Grocery as well as Health Food industry
- proven leadership and staff management abilities;
- superior interpersonal skills;
- strong verbal and written communication skills;
- thorough understanding of and ability to execute merchandising standards;
- efficient time management abilities;
- effective organization and planning skills;
- computer literacy;
- Flexibility to work evenings, days and weekend shifts
- commitment to providing exceptional customer service.

*
What We Offer*
- Awesome work environment and company culture
- Medical Benefits and flex spending account for Full-time employees
- Corporate Goodlife membership
- Employee discounts
- Internal opportunities for growth

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