Network Support Technician

2 days ago

Dartmouth, Canada Digital nGenuity Consulting Ltd. Full time

or equivalent experience

**Work setting**:

- Computer hardware or software retailer/wholesaler
- Relocation costs not covered by employer
- Help desk
- Consulting firm

**Tasks**:

- Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
- Evaluate and install computer hardware, networking software and operating system software
- Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks
- Load computer tapes and disks and install software and printer paper and forms
- Provide problem-solving services to network users
- Implement data, software and hardware security procedures
- Perform routine network start up and close down and maintain control records
- Perform data backups and disaster recovery operations
- Install, maintain, troubleshoot and upgrade Web-server hardware and software
- Set up local area networks and connections to the Internet
- Implement network traffic and security monitoring software, and optimize server performance

**Certificates, licences, memberships, and courses**:

- CompTIA Security+ Certification
- Microsoft Certified Solutions Associate (MCSA)
- Microsoft SQL Certification
- Microsoft certified IT professional (MCITP)
- Microsoft certified professional (MCP)
- Microsoft certified solutions associate (MCSA)
- Microsoft certified technology specialist (MCTS)
- Network+ Certification
- WatchGuard Certification
- Microsoft Certified Systems Engineer (MCSE)
- A+ Certification

**Computer and technology knowledge**:

- Virtualization
- MAC
- Linux
- Networking software
- Networking hardware
- Networking security
- Intranet
- Internet
- Servers
- File management software
- Security software
- Word processing software
- Mail server software
- Communication software
- Business diagram software
- Database software
- MS Office
- MS Windows
- Spreadsheet

**Security and safety**:

- Bondable
- Basic security clearance
- Criminal record check

**Transportation/travel information**:

- Own transportation
- Own vehicle
- Vehicle supplied by employer
- Willing to travel overnight
- Valid driver's licence
- Travel expenses paid by employer

**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
- Bending, crouching, kneeling

**Personal suitability**:

- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player

**Workplace information**:

- Remote work available

**Health benefits**:

- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits

**Financial benefits**:

- Bonus
- Mileage paid

**Long term benefits**:

- Group insurance benefits
- Life insurance

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