Business Development Associate

**Xradar** provides services to the construction industry. Our services include Concrete Scanning, Cutting & Coring as well as a variety of non-destructive testing & advanced reporting. Our clients typically include General Contractors, Mechanical & Electrical Contractors as well as other trades aligned to the construction industry.

As Xradar’s **Business Development Associate**, you will be a key driver in the growth of our Toronto office. You will be supported and encouraged to grow with every opportunity. As a fundamental part of our team, this role will provide you with a fantastic opportunity to learn and sharpen your Business Development skills, while working in a fast growing Canada-wide company.

You will make an impact on our organization by building & maintaining customer relationships, providing superior customer service, closing deals, and networking to build a strong pipeline of future customers. You’ll use your experience and knowledge to strategically and consultatively help our clients with custom plans that meet their needs. This role really is the foundation of our wider Customer Service team.

**As our Business Development Associate, your weekly responsibilities include**:

- Build & maintain customer relationships (General Contractors, Mechanical Contractors, Electrical Contractors & other trades. You can do this by calling, holding meetings & presentations.
- You will visit the offices of clients & construction sites building up relationships with Estimators, Project Coordinators, Project Managers as well as Site Superintendents.
- Leverage & network your relationships into a strong pipeline of future customers building more purposeful interactions with potential clients.
- Conduct follow-up calls with clients upon the completion of projects.
- Attend industry events & represent our brand.
- Provide superior customer service to our clients.
- Advise clients of “ballpark pricing” for some quick price requests.
- Consistent data entry into our CRM system, & periodic evaluation of our processes & procedures.
- Identify client pain-points & consultatively advise clients on the best services to fit their needs.
- Visit site walkthroughs & report back to our estimator with some details so we can price.

**On your resume, we will be looking for the following**:

- Tangible impacts you have had in your past roles.
- Record of achievement with sales goals and building a pipeline
- Minimum of 2 years of Business or Sales Development Representative experience
- Experience in Construction is a bonus
- Experience with Ground Penetrating Radar or NDT is a bonus
- Experience estimating, quoting, and submitting formal proposals
- Experience with Microsoft Office, G-Suite, CRM & Analytics

**During the interview process, we will be looking for**:

- How have you shown exceptional interpersonal skills in a past role? You will have to communicate clearly, be inquisitive with clients, know when to listen & spot an opportunity.
- Tangible examples of your methods for identifying potential new clients
- How have you approached building a new relationship with a client in the past?
- How have you transitioned one relationship with a client into many valuable relationships with the same client?
- How have you managed client relationships over a period of time?
- Your experience with CRM software
- Examples of problems you’ve faces & how you solved them
- Your experience representing a brand at industry events
- Examples of your ability to work independently, as well as collaboratively across several teams
- Knowledge of construction processes and terminology
- Your instinct for spotting opportunities
- An ethical and honest in approach to your work

**Why Xradar?**
- We are committed to you, your training & development as well as your longer term career ambitions. As we grow, you can too.
- We will offer you a competitive base salary based on experience
- We offer an additional incentive structure
- We will give you a customizable benefits package including medical, dental, vision care, and RRSP options
- Company trips: we go camping in the summer and skiing in the winter
- We are growing fast with offices across Canada, and we have just gone international with our first office in Malaysia.

**To Apply**

**About Us**
Xradar is the largest and most experienced provider of concrete scanning services, non-destructive testing (NDT), structural drawings, void & crack detection, and corrosion mapping across Canada. We are a COR-certified company that ensures safe working environments for our employees backed by safe job procedures and a vigorous training program.

**Commitment to Justice, Equality, Diversity and Inclusion**
Xradar is strongly committed to equal opportunities in employment. We believe in building an environment that is inclusive and supportive for all individuals regardless of ancestry, race, color, religion (including religious dress) or creed, national, ethnic, or social origin, including caste,