Manager, Programming

Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.

Time Type:
Regular

Job Description:
: In accordance with established procedures, policies, and available tools, this key programming role is responsible for Programming and Community Relations operations of the resident system, including staff development, program creation, and local relations and promotions. In addition, the incumbent is responsible for ensuring that all activities meet legal requirements, company goals and community needs and works in support of the department business plan, Key Performance Indicators, operational standards, and company objectives.

KEY RESPONSIBILITIES- Responsible for hiring, training, and supervising the Programming & Community Relations team.- Responsible for the performance management of direct reports. Ensures employees are aware of responsibilities and sufficiently prepared to fulfill them according to department expectations. Builds, motivates, and leads a collaborative, cooperative, results-oriented team.- Ensure that department operations meet all regulatory and legal requirements and that all staff and volunteers are fully aware of these requirements and their obligations as stated within the Broadcasting Act, CRTC Regulations, Copyright, Libel and Slander Laws.- Channel: Responsible for the channel content, scheduling, quality and overall look - ensuring that it complies with our department standards. Ensures web and social media sites are updated regularly and that content for the site is a priority.- Production: Actively participates in production.- Training: Identifies all opportunities for training, establishing a positive environment for staff and volunteers to learn and grow in their roles. Provides coaching and training for crew, including staff, volunteers, coop students and community members, to ensure that they can adequately perform their roles.- Volunteers: Build a strong volunteer program through recruitment and retention. Recognizes contribution and rewards involvement of volunteers. Promotes volunteerism in the system.- Safety: Ensures all company and industry safety standards are met. Promotes safe working practices. Completes necessary forms and reports deficiencies or occurrences immediately. Stays current with all necessary safety training and ensures employees are fully trained and compliant.- Administration: Maintains accurate records, prepares reports and justifies/explains results (ex: meeting minutes, monthly production reports, CRTC Logs, Sponsorship and Contra agreements, Statistics Canada reports). Coordinates weekly production meetings.-
- Community Relations: Ensures media, public, customer inquiries are forwarded to the relevant company representatives. Solicits local partnerships and sponsorship opportunities.- Budget: Responsible for managing operational budget.- Assists with special projects, and performs other duties as required.- Incumbent must set annual objectives for employees under his/her supervision, review them based on any new operational requirements, and administer the Performance Management process.- As part of his/her function, incumbent must take all necessary measures to ensure their health and safety at work and that of employees under their responsibility, while seeing to the protection of the general public. They must make sure employees under their responsibility comply with all Health & Safety instructions, guidelines, policies and procedures.- To support Cogeco’s ultimate goal of providing excellent service to current and potential customers, the incumbent must be constantly attentive and responsive to both external and internal customers’ needs and assist in the resolution of any issues or concerns in a timely and professional manner while ensuring that the solution meets the customer’s needs.

ESSENTIAL QUALIFICATIONS
- ACADEMIC TRAINING- College Diploma or Bachelor’s degree in Television broadcasting or related discipline required.
- WORK EXPERIENCE- Minimum 8 years television experience in production environment. Familiar with digital and non-linear workflow. Experience with live and post production television and studio and mobile environments. Familiar with copyright and regulatory framework.- 2-3 yrs. experience in a leadership role required.

SPECIFIC COMPETENCIES- Strong communication (verbal and written) and excellent interpersonal skills.- Developed troubleshooting, coaching, problem solving, facilitation, and conflict resolution skills to effectively resolve employee/customer issues.- Demonstrated critical thinking skills along with strong decision-making skills.- Demonstrated leadership and people management skills.- Demonstrated ability to lead high performance teams.- Results oriented with proven