Supervisor Grocery-ft

**Requisition ID**: 183678 **Career Group**: Store Careers **Job Category**: Retail - Grocery **Travel Requirements**: 0 - 10% **Job Type**: Full-Time **Pay Rate**: $17.45 - $17.45 **Country**: Canada (CA) **Province**: British Columbia **City**: Surrey **Location**: 9472 Morgan Crossing Thrifty **Postal Code**: V3Z 2L5 Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact. Voilà is a new team dedicated to launching and scaling Sobeys new e-commerce grocery home delivery business. This is a rare opportunity to join a start-up within a larger organization. You will help launch and operate a new brand in the Alberta, Ontario and Quebec markets powered by Ocado Group’s world-leading e-commerce grocery platform. We are looking for experienced, passionate, curious, customer-obsessed, and entrepreneurial individuals to join a diverse and driven team whose mission is to help Canadians stay one step ahead of their busy lives. Voilà will be the most reliable and convenient way for Canadians to shop for groceries. Your groceries delivered. Just like that. **Ready to Make an impact?**: The Grocery Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well trained staff. The Supervisor will supervise the department and staff and act as the go to person in the absence of the Department Manager and Assistant. The Supervisor will foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement. **Here’s where you’ll be focusing**: - Keep work area clean and presentable at all times - Remain current with weekly and in-store specials - Ensure accurate labeling of products through adherence to company pricing strategies - Foster a shopping experience that engages customers in a way that enhances loyalty, sales and profit - Run, monitor and analyze sales data reports - Monitor and ensure compliance with SOP, OH&S and other corporate initiatives - Monitor execution of company inventory control procedures - Lead department in accordance with company presentation standards - Act as the departmental "go-to" person in charge of department, when required - Recruit, train, develop, motivate and coach employees, and provide regular feedback to support the department leadership team - Schedule and monitor breaks, back-ups, and other departmental activities - Participate in the final inventory calculations - Follow store lock-up procedures, when required - Other duties as required **What you have to offer**: - High School Diploma - Minimum 12 months experience - Full knowledge of department operations and skills - Ability to work independently in a fast paced environment We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better - physically, financially and emotionally. Our Total Rewards programs goes well beyond your paycheque: - Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, as well as life insurance and Accidental Death and Dismemberment Insurance*. - Access to Virtual Health Care Platform* and Employee and Family Assistance Program. - A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings*. - A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable*. - Learning and Development Resources to fuel your professional growth. - Paid Vacation - Eligible only after working a set number of hours/days worked. We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.