Retail Supervisor

**Nesters Market** is currently seeking a **Retail Supervisor / Grocery Lead Hand** for our store located in **Surrey (Gateway), BC.** We are looking for a strong leader who can efficiently oversee the department operations in terms of staffing, customer service, and merchandising.

**Job duties and responsibilities**:

- Be responsible for key-holding, store safe and store alarm
- Efficiently stock and display product in a neat and appealing manner
- Supervision of staff in the store manager’s absence, including communicating expectations and giving direction
- Provide effective training for new employees
- Deal with customer queries and complaints in a professional and timely manner
- Adhere to safety policies and regulations
- Provide a safe and clean store environment to protect both staff and customers
- Motivate the team to increase sales, exceed budgets and profit goals, while ensuring operational efficiency
- To perform other duties and tasks assigned or required as consistent with the nature and scope of the position

**Skills and qualifications**:

- Previous Service Clerk responsibilities along with the ability to work in any department; meat, produce, grocery, deli, or bakery.
- Proven track record as a self-starter; dedicated and goal orientated.
- Complete understanding of till operation and cash-up procedures.
- Proven track record in store merchandising and driving sales.
- Demonstrated high level of communication, interpersonal & conflict resolution skills.
- Ability to ensure compliance of established company policy.
- Demonstrated ability to provide 100% customer service.
- Excellent command of the English language both verbal and written.
- Flexibility to work a variety of hours which include days, evenings, weekends and stat holidays

**Work conditions and physical requirements**:

- Walking and standing for extended periods including bending, twisting, crouching and kneeling at times
- Must be able to be on your feet for up to an entire 8-hour shift
- Ability to perform physically demanding, repetitive physical tasks for extended periods of time
- Job requires manual dexterity, attention to detail and hand-eye co-ordination

**Our commitment to you**:

- Competitive wages with starting rates based on experience
- Automatic wage increases based on the number of hours worked
- Room for advancement - all new opportunities posted internally first
- Company matched RRSP Program
- Employee / Store Discount (More Rewards program)
- Comprehensive benefits package including Dental, Extended Health, Vision, Life & Disability insurance

If you feel that you possess the knowledge, skills and abilities mentioned above then we would love to hear from you

**How to apply**:

- Please include a cover letter including your wage expectations and any work availability restrictions

We are an equal opportunity employer and as such we strive to foster a workplace where individual differences are recognized, appreciated and respected.




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Pay: From $18.50 per hour

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match
- Store discount
- Vision care

**Experience**:

- grocery: 1 year (preferred)

Licence/Certification:

- Canadian, PR, or Work Permit (required)

Work Location: In person