Supply Chain Management Administrator

4 days ago


Waterloo, Canada IMS Full time

**Company Overview**

IMS is a leader in connected car and telematics services. We provide services and analytics to insurers, governments, and enterprises. We are proud to be the developer of the industry-acclaimed; cloud-based “Drive-Sync” connected car platform. From insurers and governments to dealerships and everyday drivers, we’re proud to produce technology that makes driving - Safer. Smarter. Greener.

**Description**

Reporting to the Supply Chain Team Lead, the Supply Chain Administrator is responsible for processing supply-chain tasks in support of business continuity; analytics & metrics that support service level achievement, productivity, and process definition & adherence. The role will support and drive research-to-resolution on issues or opportunities relating to SCM (supply chain management) and have close contact with the Operations Director.
- This position is a vital component of the business, and is responsible for:_
- Support the Operations team with all back office and administrative tasks, communicating effectively with colleagues to ensure a smooth operational process for our suppliers and clients.
- Processing order confirmations from suppliers quickly and efficiently liaising with other departments when necessary.
- Follow up with suppliers when orders are overdue and resolve issues when there are discrepancies with Goods In.
- Maintain all Supply Chain relevant documentation in accordance with the company’s quality requirements.
- Process daily transaction files to confirm shipping and device associations.
- Provide general support to the supply chain department to achieve KPIs.

**Requirements**:

- We know you will have a wide skill set, but to thrive in this role we think you will need:_

Essential:
- A team player with the ability to work in a cross-functional environment.
- Strong office admin skills, with competency using MS Office (particularly Excel and Outlook)
- Good interpersonal skills with the ability to communicate effectively with both internal and external stakeholders/suppliers.
- High attention to detail and accuracy, with a customer-focused and self-motivated attitude.
- Be flexible and adaptable to changing priorities.
- Ability to work in a fast paced, dynamic environment.

**Why should you join us?**
- Brand new collaborative, open-concept office for those days when you want to work collaboratively in person We’re located in the Waterloo tech hub: the David Johnson Research + Technology Park
- Flexible remote working options
- Opportunity to work within a global team
- We’re an innovative technology leader with plans for growth in the global telematics industry. These are some exciting times
- We want to see you grow and do great things We’re committed to your personal and professional development
- Company-paid group health (and dental) benefits program, with no waiting period - they start from day one
- RRSP matching program
- Flexible holiday policy to really make the most of your time and wellbeing
- 'Work From Anywhere' Policy - work almost anywhere in the world for 30 days per year
- Paid volunteering days
- Employee Assistance Program and an enhanced maternity/paternity package
- Kudos Hub - a peer-to-peer recognition system, where you can recognize others using points. These points can be collected and redeemed against a huge catalog of rewards

IMS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.



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