Employer and Client Coordinator

2 days ago

Greater Sudbury, Canada March of Dimes Canada Full time

**Location/**Lieu: North East Region - Sudbury/Manitoulin

**Position/**Poste: Vocational Rehabilitation Specialist - Employer and Client Coordinator Full-time

**Duties/**Fonctions:

- Develop relationships with employers in a variety of industries, operating as contact point with companies and their contacts initiating job orders
- Maintain ongoing effective communication with employers, ensuring all employer records are complete and kept up to date
- Work as a member of an inter-disciplinary team to achieve established job placement targets
- Act as an ambassador to equal opportunity and employment equity, advocating in all business relationships
- Measure the client’s progress and provides timely feedback on skills learned, remembering to provide encouragement and specific action recommendations to enable further understanding
- Communicate and resolve performance issues promptly in collaboration with employers and client
- Negotiate employment opportunities with employers
- Document employer priority needs and requirements to assist the ES team and clients to prepare for appropriate job matches
- Work with the MODC ES team to match clients with employment opportunities secured through the job development process; and to ensure the placement is supported to the extent needed
- Develop an on-the-job training plan for the client if required

**Qualifications/**Compétences requises:

- Post-Secondary education
- CVRP eligible would be considered an asset
- Bilingual in French and English would be an asset
- Experience adapting traditional educational methodology to various disability types to accommodate individual needs
- In-depth knowledge of the current labour market and labour market trends
- Experience in job development, employer outreach and marketing, and customer relationship management; reputable experience in recruitment and screening
- Sensitivity to issues/barriers that people with disabilities experience
- Excellent written and verbal communication, sales and customer service skills
- Well-developed time management, organization and teamwork skills
- Demonstrated ability to prioritize and work well under pressure
- Proficient in Microsoft Office suite and Adobe software
- Ability to document, maintain records and assist in reports
- Driver’s license and reliable transportation required

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Greater Sudbury, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: One location

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