Medical Office Assistant

21 hours ago


Aylmer, Canada East Elgin Family Health Team Full time

**Receptionist**

The East Elgin Family Health Team is currently seeking a full-time Medical Office Assistant (MOA). This role is integral to our success, ensuring a warm and inviting patient experience and efficient clinic operations.

**Responsibilities**:

- **Scheduling Appointments**: Coordinating and managing patient appointments
- **Patient Reception**: Greeting patients and checking patients in for appointments
- **Collaboration**: Working closely with other team members to ensure efficient patient flow and care
- **Patient Communication**: Communicating with patients about scheduling changes
- **Records**: Input, maintain, update, retrieve, and track patient information.
- **Documentation**: Prepare and track patient referrals.
- **Billing**: Generate invoices for uninsured services and receive and process payments.
- **Program support**: Provide administrative support to the development, implementation, monitoring, and evaluation of education, counselling, and health promotion programs and services.

**Required Qualifications**:

- Medical Office Assistant certificate or 2-3 years' experience in a medical setting

**Required Abilities, Traits, and Skills**:

- Excellent customer service skills
- High capacity for patience and empathy
- Expert communication and interpersonal skills
- Ability to work collaboratively and as a contributing member of a team
- Fluency in English
- Ability to attend work regularly and on-time

**Preferred Qualifications and Experience**:

- Experience with an Electronic Medical Record system, especially PS Suite
- Fluency in Low German

**Expected Hours**:

- 8:00 am to 4:00 pm four (4) days per week, with one-hour meal break
- 12:00 pm to 8:00 pm one (1) day per week, with one-hour meal break
- 8:00am to 12:00pm on Saturday maximum once every four (4) weeks

**Compensation**:

- $42,200 starting salary; annual increases to maximum of $46,855
- Life, AD&D, LTD, and Critical Illness insurance
- Comprehensive extended health, drug, and dental benefits
- Benefit premiums 100% employer-paid
- Matched RRSP contributions
- Paid time off

**Other Relevant Information**:

- Vacation credits are accrued and paid when vacation is taken.
- This is a fully on-site position and we are unable to offer shortened or compressed work weeks.
- Cover letters are not required.

**Accommodation**

**Diversity**

**Job Types**: Full-time, Permanent

Pay: $42,200.00-$46,855.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Work Location: In person



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