Medical Office Assistant
21 hours ago
**Receptionist**
The East Elgin Family Health Team is currently seeking a full-time Medical Office Assistant (MOA). This role is integral to our success, ensuring a warm and inviting patient experience and efficient clinic operations.
**Responsibilities**:
- **Scheduling Appointments**: Coordinating and managing patient appointments
- **Patient Reception**: Greeting patients and checking patients in for appointments
- **Collaboration**: Working closely with other team members to ensure efficient patient flow and care
- **Patient Communication**: Communicating with patients about scheduling changes
- **Records**: Input, maintain, update, retrieve, and track patient information.
- **Documentation**: Prepare and track patient referrals.
- **Billing**: Generate invoices for uninsured services and receive and process payments.
- **Program support**: Provide administrative support to the development, implementation, monitoring, and evaluation of education, counselling, and health promotion programs and services.
**Required Qualifications**:
- Medical Office Assistant certificate or 2-3 years' experience in a medical setting
**Required Abilities, Traits, and Skills**:
- Excellent customer service skills
- High capacity for patience and empathy
- Expert communication and interpersonal skills
- Ability to work collaboratively and as a contributing member of a team
- Fluency in English
- Ability to attend work regularly and on-time
**Preferred Qualifications and Experience**:
- Experience with an Electronic Medical Record system, especially PS Suite
- Fluency in Low German
**Expected Hours**:
- 8:00 am to 4:00 pm four (4) days per week, with one-hour meal break
- 12:00 pm to 8:00 pm one (1) day per week, with one-hour meal break
- 8:00am to 12:00pm on Saturday maximum once every four (4) weeks
**Compensation**:
- $42,200 starting salary; annual increases to maximum of $46,855
- Life, AD&D, LTD, and Critical Illness insurance
- Comprehensive extended health, drug, and dental benefits
- Benefit premiums 100% employer-paid
- Matched RRSP contributions
- Paid time off
**Other Relevant Information**:
- Vacation credits are accrued and paid when vacation is taken.
- This is a fully on-site position and we are unable to offer shortened or compressed work weeks.
- Cover letters are not required.
**Accommodation**
**Diversity**
**Job Types**: Full-time, Permanent
Pay: $42,200.00-$46,855.00 per year
**Benefits**:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Work Location: In person
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