Seas. Guest Services Representative

7 days ago

Toronto, Canada Canada Lands Company Full time

**Short Summary**:
To provide CN Tower guests with superior service through friendly interactions, service excellence and efficient guest flow control. Work in any/all Guest Services areas providing timely service and accurate product information. Act as ambassadors of the CN Tower and the City of Toronto, engaging, entertaining and providing information to guests throughout their visit. Operate any of the department’s core services, including monitoring guest queuing areas, the elevators and any attractions. Assist in any Guest Service areas as required.
- Demonstrate excellent product and service knowledge
- Demonstrate superior communication and listening skills
- Present a professional image to guests; act as ambassador of the CN Tower and the City of Toronto
- Execute role in specific areas of responsibility while demonstrating quality focus and delivery
- Interact with guests and ensure an entertaining guest experience
- Utilizing the ViewFinder App on tablets with guests on upper levels
- Scanning and verifying the different ticket types
- Operating and ensuring safe travel in the elevators
- Ensure that Guest Services areas are in presentable condition, assisting in cleaning where necessary
- A willingness to be cross-trained
- Setting up meeting rooms and other areas for functions and events
- Adhere to all Company policies and departmental procedures
- Other duties as required

**Qualifications**:

- Customer service experience is required.
- Hospitality and tourism experience is an asset.
- A secondary school diploma is an asset.
- Bilingual (English/French) an asset.

**Working Conditions**:

- Ability to stand or walk for long periods of the day.
- Ability to work in varying weather conditions (including but not limited to cold and hot weather, rain and windy conditions).
- Flexible to work rotating shifts, which includes but is not limited to evenings, weekends, holidays and overtime as required.

Please visit our Career Portal any time for new job openings and to keep your resume and contact information up to date. Experience the thrill of Canada's Wonder of the World as a member of an award winning team... climb your way to a 553.33m career.

Canada Lands Company CLC Limited is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Canada Lands Company is proud to provide employment accommodation during the recruitment, selection and/or assessment processes. Should you require an accommodation, please inform us as soon as possible and we will work with you to meet your accessibility needs.

  • Seas. Guest Services Representative

    7 days ago

    Toronto, Canada Canada Lands Company Full time

    **Short Summary**: To provide CN Tower guests with superior service through friendly interactions, service excellence and efficient guest flow control. Work in any/all Guest Services areas providing timely service and accurate product information. Act as ambassadors of the CN Tower and the City of Toronto, engaging, entertaining and providing information to...

  • Seas. Guest Services Representative

    5 days ago

    Toronto, Canada Canada Lands Company Full time

    **Short Summary**: To provide CN Tower guests with superior service through friendly interactions, service excellence and efficient guest flow control. Work in any/all Guest Services areas providing timely service and accurate product information. Act as ambassadors of the CN Tower and the City of Toronto, engaging, entertaining and providing information to...

  • Seas. Guest Services Representative

    3 days ago

    Toronto, Canada Canada Lands Company Full time

    **Short Summary**: To provide CN Tower guests with superior service through friendly interactions, service excellence and efficient guest flow control. Work in any/all Guest Services areas providing timely service and accurate product information. Act as ambassadors of the CN Tower and the City of Toronto, engaging, entertaining and providing information to...

  • Guest Service Representative

    2 weeks ago

    Greater Toronto Area, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a** **Guest Experience Centre Consultant** **to join our Guest Services team!** **(Toronto, ON)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Bier Markt, East Side Mario’s, Landing...

  • Guest Experience Centre Consultant

    2 weeks ago

    Toronto, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Experience Centre Consultant for our Toronto area** **to join our Guest Services team!** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Milestones, Pubs, Bier Markt, East Side...

  • Guest Services Representative

    2 weeks ago

    Toronto, Canada TD Place Full time

    The Guest Services Representative will work games and events at TD Place and Lansdowne to ensure each and every fan and guest has an exceptional experience!What you’ll do:Opportunities to work as a Guest Services Representative include: Usher, Gate Usher, Merchandise, Information Booth Attendant, AODA Team, Kid’s Zone Team, Elevator Attendant, Dispatch,...

  • Guest Services Representative

    1 day ago

    Toronto, Ontario, Canada SoHo Hotel Toronto Full time

    ABOUT THE SOHOThe luxury of space is central to the promise of an unrivaled experience at SoHo Hotel Toronto.The SoHo Hotel Toronto, a member of Preferred Hotels and Resorts, is the most sought-after luxury hotel in the City of Toronto. We achieve this by offering our guests an unprecedented hotel experience in a unique and stylish environment.We pride...

  • Guest Services Representative

    3 days ago

    Toronto, Canada Cloverdale Mall Full time

    **Guest Services Representative**: **Role Description** The Guest Services Representative will act as the “brand ambassador” for Cloverdale Mall, enthusiastically promoting the Centre, its stores, programs, and services. **Responsibilities** - Maintain a thorough knowledge of the Centre’s services, stores and locations, merchandise, and upcoming...

  • Guest Services Representative

    1 day ago

    Toronto, Canada Allied Full time

    Allied is looking for a part-time **Guest Services Representative** to join our team at The Well in Toronto. As a Guest Services Representative for The Rink, you will serve as our primary contact throughout the skating season. We’re thrilled to reopen The Rink at The Well and invite guests to enjoy a family-friendly holiday activity. In this role, you...

  • Guest Services Representative

    2 weeks ago

    Toronto, Canada SoHo Hotel Toronto Full time

    Guest Services Representative (Full-Time) Apply now for the Guest Services Representative (Full-Time) role at SoHo Hotel Toronto. About the Hotel SoHo Hotel Toronto is a luxury boutique hotel and residences in downtown Toronto. We offer some of the largest, most spacious rooms and suites, with marble bathrooms, heated floors, and 80 sq. ft. dressing...