Compliance Monitor

**Job No**:
**CPSBC468**
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**Location**:
**Vancouver, BC**
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Reporting to the manager, compliance and assessments, the compliance monitor provides support to ensure that applicants and registrants of the College are compliant with the legislation, Bylaws, policies and standards that govern the College.

The compliance monitor conducts regular file reviews and audits, reviews responses on the Annual Licence Renewal Form, provides support to registrants and stakeholders regarding the registration and licensure process and generates reports pertaining to registration.

**DUTIES AND RESPONSIBILITIES**:
Duties include but are not limited to the following:

- provide support regarding registration and licensure requirements
- complete tasks related to Annual Licence Renewal Form follow-up
- generate reports and review responses provided by registrants to determine whether additional information is required
- review/audit registrants’ files for supporting information and materials
- monitor the provisional class of registration to ensure that:

- initial communication and outstanding requirements are documented
- proactive follow-up is occurring to ensure listed requirements of licensure are being met within given time frames
- adequate follow-up is occurring where listed requirements are not being met, including corresponding with registrants and health authorities
- draft formal referral letters for the manager, compliance and assessments
- reports are generated to provide statistics for key performance indicators (KPIs) and other measures
- audit registration files to ensure compliance with legislation, Bylaws and policies
- ensure file errors are corrected in a timely and accurate manner
- provide recommendations and implementation oversight of any policy and process changes to increase accuracy
- provide reports pertaining to various aspects of the registration department, including:

- information on completion rates for certificates of professional conduct and issues surrounding their production
- data reporting and analysis for the College’s Annual Report
- statistics relating to the registration department’s KPIs
- create agreement, authorization, and consent forms as required, and conduct necessary follow-up
- confer with Health Insurance BC (MSP) to resolve data transmission issues
- liaise with other CPSBC departments and/or other organizations and jurisdictions
- draft routine correspondence
- lead and/or assist with special projects related to the registration department
- other duties as required

**SKILLS AND QUALIFICATIONS**:
Required skills and qualifications include:

- minimum two years of relevant experience or equivalent combination of education and experience
- bachelor’s degree or equivalent
- legal background preferred
- attention to detail
- experience in regulatory compliance preferred
- strong analytical skills with the ability to seek out and offer solutions to complex compliance issues
- exceptional ability to organize and set work priorities
- ability to work independently and as a team player in a fast-paced environment
- familiarity with scientific/medical language preferred
- excellent oral and written communication skills
- proven ability to perform multiple tasks, balance continuous demands and priorities, and meet deadlines
- strong interpersonal skills
- ability to maintain a calm demeanor during busy or stressful times
- ability to exercise good judgment in recognizing scope of authority and protecting confidential information a must
- initiative and strong problem-solving skills

The College of Physicians and Surgeons of British Columbia has been recognized as one of BC’s top employers since 2011 and one of Canada’s top 100 employers since 2014. Our goal is to attract, develop and retain highly talented employees. We offer an excellent working environment including a hybrid work-from-home/in-office model and opportunities for personal and professional growth.

**How To Apply**:
Please read through all of the questions; you may wish to prepare your responses in a Word document before you start filling out the fields below.

**Note**: You must submit your resume online. Ensure you have your resume ready to attach.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

The College welcomes all applicants and is dedicated to promoting a diverse, equitable and inclusive environment.