Account Support Representative

3 days ago

Edmonton, Canada Stahl Peterbilt Full time

**_Job Description and Responsibilities:_**

Duties and responsibilities of the position include, but are not limited to:

- Develop, maintain, and strengthen strong business relationships with clients to build business opportunities.
- Performs on site sales calls to new and existing customers in designated area to deliver new parts, pick up warrantied parts, discuss sales orders, and provide aftermarket parts support to ensure continuing success of Parts business.
- Utilizes company Customer Relationship Management system daily to log call reports and document sales activity to submit to management.
- Prospects for new accounts, sources leads, cold calls, and researches to generate sales in the transportation, logistics, fleet, oil and gas, construction, and other similar industries
- Achieves and/or exceeds sales goals in assigned territory.
- Conducts business on behalf of Stahl Peterbilt in a professional manner and represents Stahl Peterbilt culture to ensure fulfillment of company vision and values. Assists with successful implementation of major company programs and initiatives.
- Sustains a regular maintenance schedule for company vehicle including oil changes, car washes, interior detailing, and other maintenance as required.

**_Employment Qualifications:_**
- Experience in account management and proven track record in new account acquisition, account retention, and account penetration
- Prior customer service experience in a business-to-business role is necessary.
- Intermediate computer skills (MS Office, Excel, Outlook) and ability to acclimate to PC based order entry system and CRM software.
- Must exhibit excellent verbal and written communication skills, as well as ability to organize and manage time appropriately.
- Ability to travel throughout central and northern Alberta including some evenings, weekends, overnight stays.
- Knowledge of heavy-duty truck and trailer parts is not required but would be considered a strong asset.
- Valid class 5 driver’s license with a clean driver’s abstract is required.
- Must be able to pass a pre-employment medical and criminal record check prior to hiring.

**_What We Offer:_**
- Salary (+ commission) and full benefits package including medical, dental, life, and RRSP matching
- Friendly and safe work environment with high level of job satisfaction
- Opportunities for knowledge and skills training
- This position includes a company vehicle, cell phone, and lap top
- Working with an award winning, forward thinking team
- Discount admission at City of Edmonton Rec Centres and attractions
- Hughes gas discount
- Ticket draws for Elks, Oilers, and various Rogers Place events
- Staff pricing on Peterbilt branded apparel and merchandise

**_Additional Comments:_**

To apply, submit cover letter and resume via Indeed. Stahl Peterbilt would like to thank you for your interest but will only contact applicants if they are selected for an interview. Application deadline: August 11, 2022.

**Job Types**: Full-time, Permanent

Additional pay:

- Commission pay

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Evening shift
- Weekends as needed

Application question(s):

- Are you able to travel for work including evenings, weekends and overnight stays?

**Experience**:

- Business to Business Customer service: 1 year (preferred)

Work Location: In person

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