Service Advisor
2 weeks ago
Must have good interpersonal skills and communication skills. You are responsible for communicating with customers to understand their vehicle issues, needs, and expectations, then relaying this information to service technicians.
Managing service appointments, ensuring efficient workflow, and communicating any changes to customers, Explaining repairs, costs, and potential solutions to customers in a clear and understandable manner, Addressing customer concerns, resolving complaints, and ensuring a positive customer experience.
Ordering parts, verifying warranty coverage, and preparing repair orders.
Responsible for upselling service options and recommending additional maintenance
Handling cash and taking payments is part of the job as well, booking appointments, sourcing parts.
**Job Types**: Full-time, Permanent
Pay: $18.00-$25.00 per hour
Expected hours: 40 - 44 per week
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- RRSP match
Ability to commute/relocate:
- Orillia, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- service advisor: 1 year (required)
- Customer service: 1 year (required)
Work Location: In person
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