Automotive Service and Parts Advisor
2 weeks ago
**Plaza Auto Group** is a family-owned and operated business that has been proudly serving our communities since 1956. As one of Ontario’s fastest-growing dealer groups, we are committed to creating exceptional experiences for both our customers and employees. We value family, community, and supporting the professional growth of our team.
We are seeking a motivated **Service and Parts Advisor** to be part of our dynamic team at **Orillia Kia**.
**Compensation & Benefits**:
- Compensation
- Total Estimated Annual Earnings Are $64,000 to $95,000
- Salary $40,000 - $45,000 Annually **plus**a Performance Based **Monthly Bonu**s Plan (Estimated Annual Earnings $24,000 - $50,000)
- Salary Will Be Based upon Experience and Bonus Estimated Earnings Are Dependent on the Employee Personal Sales Accomplishments
- Competitive compensation with performance-based bonus opportunities
- Cost-sharing benefits package
- Ongoing training and career development to support advancement
- Employee perks and a supportive work environment
**What You’ll Do**:
- Provide exceptional customer service with professional, clear communication
- Complete and review service orders with customers and the shop
- Accurately estimate service costs and completion times
- Educate customers on products and services that best suit their needs
- Schedule service appointments and manage parts on repair orders
- Maintain accurate records and produce flawless paperwork
**What We’re Looking For**:
- Experience and knowledge in the automotive service industry
- Understanding of mechanical components of vehicles
- Ability to maintain professional and technical expertise through ongoing training
- Team-oriented with the ability to thrive in a fast-paced environment
- Exceptional communication, interpersonal, and computer skills
- Strong attention to detail, problem-solving skills, and ability to multitask under pressure
- Patience, empathy, and a commitment to customer satisfaction
- Knowledge of PBS is an asset
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