Full Time Youth Support Worker

**POSITION**: Youth Support Worker

Rotations:
3 position's: Full time overnights, located out of our Supportive Housing Program

1 position: Every Saturday 11am-11pm

1 position: Full Time, 2 weeks days, 2 weeks nights, located out of our Youth Emergency Shelter

**REPORTS TO**: Supportive Housing Manager

**OBJECTIVE**:
This position works under the direction of the designated Program Manager. The purpose is to provide program, administration and operational support to Wyndham House programs.

**JOB SUMMARY**:

- Providing a welcoming, friendly environment for clients
- Help ensure the safety and security of all clients
- Implement programming and support with administration of the site
- Assist clients with skills development using a strength-based approach
- Participate in case management as identified
- Provide crisis and behavioural interventions as required
- Participate in the on-call rotation when requested

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:

- Work at minimum 36 hours per week and maximum 44 hours per week
- Attend monthly supervision meetings with supervisor
- Complete intake and all related administration to new clients entering the YES or Transitional Housing
- Maintain safety and security of Wyndham House programs and supervise spaces occupied by clients as per established procedures
- Implement evening, low skill/no skill programming
- Provide service in a non-judgemental manner than respects client confidentiality
- Maintain and clean the program as per established routine procedures
- Participate in the ongoing assessment of clients’ needs and strengths to work with Case Managers to support clients to meet their goals/responsibilities in collaboration with Wyndham House programs and services and other community providers
- Accurately complete and file records regarding clients and all other information relevant to them
- Facilitate and record clients access to medication
- Participate weekly in the programs food and nutrition program through advanced meal planning, list preparation, meal preparation and grocery shopping
- Coordinate, support, and document weekly the personal needs allowance records (Transitional Housing ONLY)
- Provide crisis intervention support in situations of physical confrontation, medical and psychiatric emergencies being experiences by clients
- Respond to client and public requests about local support and services available to young people experiencing a housing crisis
- Attend staff meetings
- Provide on-call support as per established contracts and procedures
- Provide direction and support to new staff and student placements
- Participate in organizational/individual planning, evaluation and implementation activities as requested by supervisor
- Complete and document fire drills as requested in accordance to agency policies and procedures
- Complete and document site security checks, petty cash and any other regular shift inventory tracking
- Other duties as assigned by your Program Manager

**QUALIFICATION**
- CYW diploma/ or related degree strongly preferred
- 2- 3 years of residential care facility experience
- 1-2 year working with youth and/or marginalized populations an asset
- Passion and commitment to an inclusive workplace; respecting and valuing the diversity of every individual

**MANDATORY REQURIMENTS**
- CPR / First Aid level C
- Criminal Reference Check, including vulnerable persons
- Access to a vehicle

Work Remotely
- No

**Salary**: $19.00-$20.00 per hour

**Benefits**:

- Casual dress
- On-site parking
- Paid time off
- Wellness program

Schedule:

- 12 hour shift
- Night shift
- Weekend availability