Youth Support Worker

**OUR ORGANIZATION**:
When you join Wyndham House, you join a team of 50 full and part-time employees who deliver urgent services that our city’s youth rely on every day. Together, we are bringing to life Wyndham House’s goal to prevent, reduce, and end youth homelessness in the City of Guelph and Wellington County. Our organization is focused on providing inclusive services and care for our most vulnerable community members, aged 16 -24.

**POSITION**: Youth Support Worker, Float Position (Unionized Position)

**HOURS**:Sunday to Wednesday, 11pm-9am

**REPORTS TO**: Supportive Housing Manager

**OBJECTIVE**:
The purpose is to provide program, administration and operational support to Wyndham House programs. Providing a welcoming, friendly environment for clients and to help ensure the safety and security of all clients. The Youth Support Worker will assist in implement programming and assist clients with skills development and participate in case management as identified. Youth Support Workers will provide crisis and behavioural interventions as required.

**JOB RESPONSIBILITIES AND DUTIES**:

- Work at minimum 36 hours per week and maximum 44 hours per week. Participate in the on-call rotation when requested, as per established contracts and procedures
- Attend monthly supervision meetings with supervisor and attend staff meetings
- Complete intake and all related administration to new clients entering the YES or Transitional Housing
- Maintain safety and security of Wyndham House programs and supervise spaces occupied by clients as per established procedures
- Implement evening, low skill/no skill programming
- Maintain and clean the program as per established routine procedures
- Participate in the ongoing assessment of clients’ needs and strengths to work with Case Managers to support clients to meet their goals/responsibilities in collaboration with Wyndham House programs and services and other community providers
- Accurately complete and file records regarding clients and all other information relevant to them
- Facilitate and record clients access to medication
- Participate weekly in the programs food and nutrition program through advanced meal planning, list preparation, meal preparation and grocery shopping
- Coordinate, support, and document weekly the personal needs allowance records (Transitional Housing ONLY)
- Provide crisis intervention support in situations of physical confrontation, medical and psychiatric emergencies being experienced by clients
- Provide direction and support to new staff and student placements
- Complete and document fire drills as requested in accordance to agency policies and procedures
- Complete and document site security checks, petty cash and any other regular shift inventory tracking
- Other duties as assigned by your Program Manager

**QUALIFICATIONS**
- Passion and commitment to an inclusive workplace; respecting and valuing the diversity of every individual
- CYW diploma/ or related degree strongly preferred
- 2 - 3 years of residential care facility experience
- 1 - 2 year working with youth and/or marginalized populations an asset

**MANDATORY REQUIREMENTS**
- CPR / First Aid level C
- COVID Vaccination, both doses
- Criminal Reference Check, including vulnerable persons
- Must be willing to commute or relocate to Guelph, Ontario
- Access to a reliable vehicle with $2MM liability insurance
- Wyndham House is an equal opportunity employer that values diversity in the workplace. We are therefore happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require an accommodation in order to participate in the hiring process, please contact us to make your needs known in advance._

Work Remotely
- No

**Salary**: $20.00 per hour

**Benefits**:

- Casual dress
- On-site parking
- Paid time off
- Wellness program

Schedule:

- Night shift
- Weekends as needed

Ability to Commute:

- Guelph, ON (required)

Work Location: In person