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Youth Support Worker

2 weeks ago

Guelph, Canada Wyndham House Full time

**OUR ORGANIZATION**:
When you join Wyndham House, you join a team of 50 full and part-time employees who deliver urgent services that our city’s youth rely on every day. Together, we are bringing to life Wyndham House’s goal to prevent, reduce, and end youth homelessness in the City of Guelph and Wellington County. Our organization is focused on providing inclusive services and care for our most vulnerable community members, aged 16 -24.

**POSITION**: Youth Support Worker, Full-time

**HOURS**:Rotating Continental Shift, 2 week days - 2 week nights

**REPORTS TO**: Supportive Housing Manager

**OBJECTIVE**:
Youth Support Worker will provide administrative and operational support for Wyndham House programs and is an integural part of creating a welcoming and inclusive environment for all clients, in addition to prioritizing safety and security.

**JOB SUMMARY**:

- Provide a welcoming, inclusive environment for our clients
- Follow policies and procedures to ensure the safety and security of all clients
- Implement onsite programming and support
- Assist clients with skills development, using a strength-based approach
- Participate in case management as identified
- Provide crisis and behavioural interventions

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:

- Complete administration duties related to clients entering Youth Emergency Shelter
- Follow safety, security, and policy procedures while supervising spaces occupied by clients
- Respect clients' privacy rights and adhere to strict confidentialty policies and laws
- Respond to requests for information about support services available to young persons experiencing a housing crisis
- Maintain a standardized level of cleanliness for sites and related programing events
- Accurately record, complete, and file confidential client documents
- Participate in ongoing assessment of clients’ needs and strengths while working with Case Managers, in order to support the clients in reaching their goals and providing various supports with community providers
- Participate in our food and nutrition program; meal planning (i.e. create ingredient lists, grocery shopping, and meal preparation)
- Facilitate and record clients' access to medication
- Provide support and crisis intervention for clients experiencing physical and mental health emergencies
- Update personal needs allowance records on a weekly basis
- Execute fire and safety drills in accordance with government and organizational requirements
- Accurately document site security checks, petty cash, and shift inventory logs
- Participate in organization and individual planning meetings and implement changes
- Perform other duties as assigned by the Supportive Housing Manager
- Work a minimum 36 hours per week and maximum 44 hours per week

**QUALIFICATIONS**
- Passion and commitment to an inclusive workplace; respecting and valuing the diversity of every individual
- CYW diploma/ or related degree strongly preferred
- 2- 3 years of residential care facility experience
- 1-2 year working with youth and/or marginalized populations an asset

**MANDATORY REQURIMENTS**
- CPR / First Aid level C
- Criminal Reference Check, including vulnerable persons
- Access to a vehicle
- Must be willing to commute or relocate to Guelph, Ontario

Work Remotely
- No

**Salary**: $20.00 per hour

**Benefits**:

- Casual dress
- On-site parking
- Paid time off
- Wellness program

Schedule:

- 12 hour shift
- 8 hour shift
- Weekend availability

Shift availability:

- Overnight Shift (required)
- Day Shift (preferred)

Work Location: One location