Community Re-entry Caseworker

EFry Hope and Help provides trauma-informed, inclusive and gender-responsive programs and services to support women and girls at risk or involved in the legal system in building stable lives

**We are recruiting a** **full-time** **Community Re-entry Caseworker for Marjorie’s Place,** an open detention/custody facility that provides services and programming to females between the ages of 12-18, who have recently come into conflict with the law. Residents will be supported to explore behavioral patterns, decision-making skills, foster important life skills and develop pro-social attitudes necessary in building self-confidence and establishing relationships and networks in the community. This gender-responsive program provides the framework and foundation for residents to develop the skills necessary to reintegrate from an institutional setting to the community in positive and sustainable ways.

**What You Will Do**:

- Provides direct services to clients in accordance with the Ministry of Children and Youth Services, Agency and Residential Policy and Procedure Manuals.
- Create a comprehensive service plan to be reviewed and modified with individuals on a regular basis.
- Interviews clients to prepare case histories and background information for which confidentiality is required.
- Assesses and works with clients to assist in implementing a strategic plan of care and provides ongoing support, this may include consulting with parents/guardians and other professionals to gather information about the youth in order to develop effective case management plans.
- Provides monitoring of the residence and residents to ensure the safety of the program, staff, and clients. Recognizes potential crisis situations, analyzes the situation accurately, develops strategies to deal with the situation, and informs the supervisor when such incidents arise.
- Provides basic life skills and behaviour management training to clients. Facilitates physical, recreational, social and educational activities.
- Provides clients with a positive role model. Plans, prepares and conducts weekly house meeting, one-to-one supervision and support meetings with residents to assist clients in determining goals and attaining them.
- Provides emotional support and feedback to residents. Supports clients toward integration and normal functioning in the community.
- Maintains necessary client and program reports and statistics. Ensures that all required documentation is accurate and complete.
- Identifies social, recreational and educational services in the community that will meet the clients’ needs. Maintains liaison with other agencies, professionals, government officials and the community.
- Monitors the operations of the residence, including quality control concerning cleaning equipment, indoor and outdoor maintenance, inventory and food services.
- Performs light housekeeping duties, i.e. vacuuming, dusting, emptying garbage, cleaning, laundry. Performs basic building maintenance i.e. changing light bulbs. Reports maintenance needs to the supervisor.
- Input into meal schedule. May be involved in meal preparation and maintaining the food inventory.
- Maintains a thorough knowledge of community resources that will meet residents’ needs. Provides liaison, education and advocacy for community agencies, other professionals and neighbours on issues concerning the residents.
- Performs other related duties as required.

**Must Have**:

- A degree and/or diploma from a university or College in a related field with experience working in social services, supported housing or with people with disabilities and other vulnerable populations.
- Knowledge of housing first philosophy, harm reduction, motivational interviewing, and trauma-informed care.
- Knowledge of specific issues facing refugees and immigrants, race relations, gender, abuse survivors, mental health and trauma.
- Knowledge of services and resources that exist within the Greater Toronto Area.
- Possesses familiarity with SPDAT platforms.
- Knowledge of legislation policies and procedures pertaining to areas such as Provincial and Federal Parole, the Corrections Services of Canada, BC Corrections, Income Assistance, and the Landlord Tenant’s Act.

**Mandatory Requirements**:

- Standard First Aid / CPR certification.
- Evidence of COVID-19 vaccination status.
- Satisfactory Criminal Record Review (Vulnerable Sector Search).
- Ability to lift 30 pounds.
- Doctors note of fitness to perform the duties of the job.
- **Valid Ontario driver’s license, with satisfactory driving record.**

**Skills & Abilities**:

- Good oral, written and interpersonal communication skills.
- Demonstrated leadership skills.
- Thorough knowledge of program issues.
- Interviewing and assessment skills.
- Knowledge of group process and facilitation techniques.

EFry Hope and Healing for Women is an equal opportunity employer and is committed to building a diverse workforce representative of those we serve. We strongly