Solis - Store Manager

If you have a passion for style and helping customers find their perfect fit, as well as experience in retail customer service, we'd love to hear from you. Come and join us at our **LF Optical Dufferin Clinic **(now part of Solis Optical) as our newest **Store Manager** and help each of our customers find their perfect frame.

**Why You Should Join Us**:
With over 60 partner locations across Canada, Solis Optics is a whole new way to look at glasses. Our locations are your neighborhood retail optical shops, and while the name on the door might change, we are committed across all locations to giving our customers a carefully curated, enjoyable and affordable experience.

Our locations carry Canada's largest selections of designer eyewear. At Solis Optics, we believe everyone should have access to the eyewear brands they love at a price they can afford. Our goal as your one stop shop is to offer quality products at great value and provide an enjoyable retail experience.

Join our team at Solis Optics and help us in creating a remarkable customer experience and finding a frame for every face.

**How You'll Benefit**:

- A comprehensive total rewards package
- Competitive wage and benefits
- Rapid and continued growth, ensuring a constantly challenging and rewarding environment
- A workplace culture fosters a sense of collaboration
- Ongoing training and development opportunities

**The Role**:
Our **Dufferin Street Store** is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest **Store Manager.**

The **Store Manager** plays a critical role within Solis Optics and is crucial to our success by delivering world-class service to our customers. You'll often be the first point of contact with the public, so you must bring with you your passion for people and your drive to deliver an exceptional customer experience.

This position is a **Full-Time permanent role** working up to **40 hours per week, Mondays to Saturdays.**

**What Will You Be Doing?**
- Fostering collaboration and teamwork among practice staff
- Building trust and commitment with your workgroup
- Training, development and coaching of staff to Solis Optical processes, programs, and products
- Delivering legendary customer service
- Setting and obtaining store revenue goals
- Hiring, onboarding and training of new staff
- Scheduling of staff/doctors
- AR/AP
- Benefits submissions and tracking
- Banking deposits and reconciliations
- Inventory management
- All leadership aspects of daily store operations

**What Do You Bring?**
- Minimum two years experience in a customer service focused retail environment
- Minimum one-year experience in a coaching or leadership role
- Experience in an optical environment is an asset
- Excellent organization and time management skills
- Excellent oral and written communication skills
- Ability to adapt and respond quickly to changing priorities via critical thought and problem solving
- A reputation for delivering results through successful people management
- General PC knowledge, including Microsoft Office (Word, Excel, PowerPoint, Outlook)

We appreciate your interest in Solis Optics and hope it didn't take too much time to apply. So, leave the rest to us. An actual human will review your qualifications and let you know if there's interest in moving forward. If there is, we'll follow up with more information. If there may not be a fit at this time, you'll receive a message that we hope isn't too impersonal. Please don't feel discouraged. We will have other opportunities