Automotive Service Advisor

6 days ago

Kingston, Canada Midas Auto Service Full time

**About Us**: Midas of Eastern Ontario is seeking a dedicated and customer-focused individual to join our team as a Service Advisor. This role is crucial in managing customer interactions and ensuring a seamless service experience across all our locations. If you're passionate about customer service and thrive in a high-intensity work environment, we want to hear from you.

**What will YOU be doing as a Service Advisor?**:

- Greet every customer with a smile.
- Follow the sales process.
- Consistently and effectively sell our services without jeopardizing honesty and integrity.
- Maintain a positive attitude and team atmosphere at all times.
- Communicate in person and on the phone in a clear, professional manner.
- Direct, coordinate, and participate in performing customer service activities.
- Work together as a team and assist other employees as needed.
- Perform other duties as assigned.

**Requirements**:

- Valid Driver's License.
- Dedication to exceptional customer service.
- Willingness to learn.

**What will YOU bring to the table?**
- **Customer Service Dedication**:Committed to providing exceptional customer service.
- **Computer Proficiency**:Strong computer skills are essential for managing customer information and scheduling.
- **Automotive Knowledge**:An understanding of vehicles and repairs is an asset but not required.
- **Learning Attitude**:Willingness to learn and adapt to new challenges.

**Why Join Us?** Midas of Eastern Ontario offers a competitive salary, comprehensive benefits, and a dynamic work environment. With a focus on professional growth and customer satisfaction, we provide an opportunity to be part of a team that values service excellence and innovation.

**How to Apply**: Submit your resume and a brief cover letter outlining your interest and suitability for the role. We thank all applicants for their interest; however, only those selected for an interview will be contacted

Pay: $50,000.00-$130,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Company car
- Company events
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Wellness program

Schedule:

- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Kingston, ON K7M 3Y3: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 2 years (preferred)

Work Location: In person

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