Learning and Development Advisor

Company Description

CAWST is a Canadian charity and licensed engineering firm. We address the global need for safe drinking water and sanitation by building local knowledge and skills on household solutions people can implement themselves.

At the heart of everything we do is our belief that when people have their basic water and sanitation needs met, they have the opportunity to succeed. This is what drives our dedicated team to work with a global network of more than 1,500 clients and partners. Together, we have reached more than 34 million people since our inception in 2001.

Collectively, we are making a difference at a scale beyond what any of us could do individually. But our job isn’t done yet and we need you to help us expand our reach.

**Job Description**:
Are you a learning and development professional looking to make a difference in the world?

**Location**: CAWST is based in Calgary, Alberta.
- This position requires you to be located in Calgary.
- CAWST staff work Monday to Wednesday in the office, and Thursday and Friday are flexible to work remotely unless otherwise required in the office.

**Position Type**: Full-time, Permanent

**Travel**: This position may be required to travel internationally (up to 30%).

**Key Responsibilities**

**Manage the instructional design of new resources and update and adapt existing resources**
- Lead the planning, design, and execution of multiple projects concurrently.
- Determine each initiative's optimal blend of instructor-led, hands-on, and web-based learning solutions.
- Manage all phases of documentation processes, including planning, research, writing, reviewing, editing and publishing across various formats.
- Develop diverse learning aids, such as presentations, graphics, diagrams, videos and interactive e-learning.
- Explore and propose innovative learning tools and technologies for cutting-edge design solutions.
- Use TalentLMS, Articulate, social media platforms (such as WhatsApp), and other technologies and approaches to develop and deliver engaging resources accessible to diverse internet connectivity levels.
- Adapt and tailor products to the cultural and educational contexts of a broad range of adult learners.

**Facilitate training**
- Prepare and deliver training workshops, online courses, learning exchanges and webinars.
- Adapt CAWST workshops and resources to the context and needs of clients
- Facilitate strategic planning and professional development sessions.
- Identify opportunities and develop training, networking, and client support initiatives related to learning and development.

**Build the learning and development capacity of our staff, partners, and clients**
- Integrate competency frameworks into standard practices in our capacity development services.
- Mentor staff and partners to design and deliver virtual and face-to-face training.
- Mentor staff and partners to adapt and customize content for a specific context.
- Work with local partner organizations to build their skills and capabilities, enabling them to replicate CAWST’s capacity-building services for client organizations.
- Build relationships to identify capacity development needs and align programs with goals.

**Contribute to other organizational learning and development initiatives**
- Collaborate to organize staff and partner learning exchanges, webinar series, professional development, learning management system processes, resource curation, measurement and evaluation, and training event set-up and management.
- Contribute to the development of new ideas and approaches to improve work processes.
- Collaborate with digital, translation and design teams to create a library of resources that anyone can translate and adapt to local needs in communities around the world.
- Strategically plan and supervise the internal dissemination of new resources, collaborating closely with the marketing team to craft communication strategies and resources that generate demand.

**Qualifications**:
**Education and Experience**
- Degree in instructional design, education, behavioural sciences, or other relevant disciplines (equivalent work experience will also be considered). An additional degree in engineering, science, public health or communications is advantageous
- Professional fluency in English is required; proficiency in an additional language (Arabic, Spanish, or French) is preferred
- Experience working in international development or humanitarian contexts
- 6+ years of work experience, with at least three years of instructional design and training delivery
- Experience developing e-learning solutions using eLearning authoring tools and learning management systems

**Skills and Abilities**
- Strong facilitation and presentation skills
- Ability to coach and mentor in-person and remotely
- Strong critical thinking skills: identify diverse solutions for complex issues and guide groups toward strategic decision-making and fostering consensus.
- Ability to openly and h